About this role
Responsibilities:
- Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner.
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Help manage and monitor network infrastructure, including routers, switches, and firewalls.
- Perform routine system updates and upgrades to ensure optimal performance and security.
- Assist in maintaining documentation of IT processes, procedures, and configurations.
- Collaborate with the IT administrator to identify areas for improvement and implement solutions.
- Provide training and support to users on IT-related topics as needed.
- Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
- Prior experience in a similar IT support role preferred.
- Strong knowledge of computer hardware, operating systems, and software applications.
- Familiarity with network protocols, configurations, and troubleshooting techniques.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) a plus.
- Ability to sit or stand for extended periods and perform frequent computer and keyboard use.
- Ability to walk, bend, stoop, reach, and work in confined spaces to install or service equipment.
- Ability to lift and move equipment up to 50 pounds.
- Sufficient manual dexterity and visual acuity to handle technical components and read screens or documentation.
- Ability to travel between work areas or locations as needed.
Benefits:
- Willing to train.
- Friendly and supportive work environment.
- Chance to work with cutting-edge technology and make a meaningful impact.
- Full-time new hires: Eligible to participate in all Company benefit plans, including:
- Health, Dental, Vision Insurance, and HSA
- 1st of the month after 30 days employment
- Subject to plan terms
- Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability
- PTO – Earned on Accrual Basis
- Company-Paid Holidays
- 401(k)
- Health, Dental, Vision Insurance, and HSA
*Please no phone calls or emails regarding this position.
Southwest Florida is often praised as being one of the healthiest and happiest places in the world with miles of white-sand beaches and a dynamic community. Broadcast Center is an Equal Opportunity Employer and we are a drug-free and smoke-free environment.
Other facts
About Fort Myers Broadcasting Co
Many wonder how WINK News got its name. The quick answer would be that since we’re a CBS station, the name is reflective of the CBS logo.
But interestingly, it’s not.
WINK began as WFTM, a non-network affiliated radio station owned by Fort Myers Broadcasting Company, in 1939. WFTM was the first licensed radio broadcast station in Southwest Florida. Three years later, FMBC was purchased by Ronald B. Woodyard and Reginald B. Martin, and the call letters were changed from WFTM to WAAC.
WAAC became a CBS radio station in 1943, and was renamed WINK the following year.
The company was sold to the United Garage and Service Company, owned by the McBride family, of Lakewood, Ohio, in 1946. The McBride family continues to maintain ownership of the station.
WINK-TV debuted on the air on March 18, 1954, becoming the first Southwest Florida television station. At the time, only about 52,000 people lived in the area. They previously relied on snowy images out of stations in Tampa and Miami. Now the region has over 900,000 residents.
As Southwest Florida has grown, so has WINK-TV:
Newsgathering shifted from film to video in the 1970s.
In 1977, SWFL was market 138 out of 214. Currently, we’re market 54.
Stereo broadcasts and live remote news reports were added in the 1980s.
WINK News debuted its state-of-the-art studio in September 2015.
WINK has grown from six hours of news per night to now 80 hours of news coverage a week.
What you'll do
- The IT Assistant will provide technical support to end-users and assist in the installation and maintenance of hardware and software systems. They will also help manage network infrastructure and perform routine system updates.
Ready to join Fort Myers Broadcasting Co?
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