Job Overview
The HRIS Support Analyst provides technical and analytical support for HR systems and data across the organization. This role is responsible for maintaining HR data integrity, developing reports and dashboards, performing data analyses, and supporting end-users through training and troubleshooting. The incumbent ensures the accuracy and accessibility of HR information, supports automation and process improvements, and delivers data-driven insights that enable strategic HR and business decisions.

Position Description

Essential Duties and Responsibilities

Data Management & Reporting

• Develop, automate, and maintain standard and ad-hoc reports, metrics, and dashboards to support the needs of HR and business units.
• Create accessible data visualizations and tools that enable stakeholders to self-serve key HR information.
• Mine, aggregate, and validate data from multiple HR systems (e.g., HRIS, Applicant Tracking, Absence Management, Learning Management, etc.).
• Maintain data integrity by performing regular audits, reconciliations, and updates to ensure accuracy and consistency across systems.
• Analyze trends and correlations in HR transactions and historical data to identify risks, patterns, and opportunities that inform decision-making.
• Prepare presentation-ready, visually appealing, and easy-to-interpret reports for audiences at all levels.
• Manage and respond to internal data and open records requests in accordance with applicable policies and timelines.
• Continuously review and refine data methodologies to improve predictive accuracy, data quality, and process efficiency.

System Support & Process Improvement

• Provide day-to-day support for HR systems, including troubleshooting issues and responding to HR data inquiries.
• Perform User Acceptance Testing (UAT) for process and system updates; document and communicate testing outcomes for director review.
• Support implementation of HR system upgrades, enhancements, and new projects.
• Reconcile and update system tables and fields associated with business operations and position control.
• Document and maintain detailed standard operating procedures, FAQs, and job aids for HR systems and reporting.
• Evaluate and support the automation of manual processes to improve efficiency and the organization’s ability to measure HR programs and outcomes.
• Maintain and update HR SharePoint sites and internal web content as needed.
• Assist with monitoring position control, ensuring positions, classifications, and organizational structures are accurate and properly maintained.
• Provide training and guidance to team members and stakeholders on system navigation, data access, and reporting procedures.
• Collaborate with HR colleagues, subject matter experts, and stakeholders to identify reporting and system needs and deliver appropriate data solutions.
• Participate in developing departmental goals, objectives, and continuous improvement initiatives related to HR systems and analytics.
• Other duties as assigned.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.

• Bachelor's degree in Human Resources, Information Systems, Data Analytics, or related field required
• Minimum of 2 years of experience importing data for use in reporting software, spreadsheets, graphs, and flow charts
• Minimum of 3 years of combined experience in report writing, data administration and analysis, supporting HR systems, and training
• Experience in Human Resources business operation preferred
• Experience with SQL or database query tools preferred
• Knowledge of HR principles, data structures, and business processes (e.g., employee lifecycle, compensation, position control)
• Proficiency in data analysis and reporting tools (e.g., Power BI, Power Query, SharePoint, or advanced Excel)
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent organizational, communication, and documentation skills
• Ability to balance multiple priorities and deliver within established deadlines
• Proven ability to translate business needs into data and system solutions
• Ability to work independently and under minimal supervision
• Ability to maintain confidential information, professional demeanor under pressure, and effectively work with employees at all levels

Physical Requirements/Working Conditions

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.

The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.

Additional Information

• May work prolonged or irregular hours and must be able to maintain emotional control under stress. This position may require travel to various campuses, district meeting sites and conferences/meetings. This position may require the employee to work nights and weekends. The work environment has frequent interruptions. Rescheduling and rearranging matters to meet unexpected changes is frequently required