Job DetailsJob Location: PITTSBURGH, PA 15222Job Title:         Product Manager

Location:         HQ in Pittsburgh, PA or Open to Remote

Department:    Product Management

Reports To:      Vice President of Product

Company:        Forever, Inc. (www.forever.com)

About FOREVER

At FOREVER®, we help families and individuals save, organize, and share their precious memories – for generations.  As the world’s first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end solution to digitize, back-up, share, celebrate, and permanently store personal and family memories.  We’re on a mission to build a company that serves people and families for generations.

Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.

About the Role

FOREVER is seeking a dynamic and results-driven Product Manager to lead the development and success of key product verticals within our rapidly growing company. Reporting to our Vice President of Product and working closely with our CEO, this role is ideal for a strategic, hands-on leader with an MBA who’s ready to take the next step in their career.  As a “mini-CEO” of your product, you will take full ownership of its vision, strategy, and performance, driving margins, sales, growth, and the roadmap for your product.  This pivotal cross-functional role offers opportunities for impact, leadership, and career growth in a fast-paced and innovative environment.

Key Responsibilities

Define and Own a Product Vision and Strategy: Develop and communicate a clear product vision and strategy for your assigned product aligned with the company’s goals, ensuring the product delivers value to customers and drives business growth.
Drive Product Roadmap Development: Work with the Vice President of Product to create and maintain a prioritized product roadmap, balancing short-term deliverables with long-term innovation, based on market needs, customer feedback, and business objectives.
Oversee End-to-End Product Lifecycle: Manage the product from ideation through development, launch, and iteration, ensuring timely delivery of high-quality features and enhancements.
Accountability for Financial Performance: Monitor and optimize product margins, sales numbers, and revenue growth, collaborating with finance and sales teams to achieve profitability targets.
Conduct Market and Competitive Analysis: Research market trends, customer needs, and competitor offerings to identify opportunities for differentiation and growth.
Collaborate Cross-Functionally: Work closely with engineering, design, marketing, sales, and client care teams to align product development with business goals and customer expectations.
Gather and Prioritize Customer Insights: Collect and analyze customer feedback, usage data, and market research to inform product decisions and ensure customer-centric solutions.
Define and Track Key Performance Metrics: Establish and monitor KPIs (e.g., revenue, adoption rates, customer retention, and margin performance) to measure product success and guide iterative improvements.
Manage Stakeholder Communication: Act as the primary point of contact for product-related updates, presenting progress, challenges, and strategic recommendations to leadership and stakeholders.
Mitigate Risks and Solve Problems: Identify potential risks to product success (e.g., technical, market, or operational) and proactively implement solutions to address them.
Foster Innovation and Growth: Identify opportunities for new features, product extensions, or adjacent markets to drive growth and maintain a competitive edge.
Mentor and Influence Teams: Act as a leader within the organization, inspiring cross-functional teams and fostering a culture of collaboration, innovation, and accountability.

Bachelor’s degree in Business, Marketing, Product Management or other relevant field required; MBA preferred.
5+ years of hands-on experience in product management or consulting, preferably in a B2C or consumer tech environment with a proven track record of driving product success.
Proficient in the use of key analytics tools (e.g. Google Analytics, Mixpanel, or equivalent) to derive insights and inform decision-making.
Strong analytical mindset with the ability to turn data into actionable strategies and product improvements.
Excellent project management skills, with the demonstrated ability to lead cross-functional teams and deliver projects on time and within scope.
Outstanding communication and interpersonal skills, with the ability to influence stakeholders and articulate product vision clearly.
Comfortable working in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving and innovation.

You’ll Thrive at FOREVER If You…

Care deeply about helping people preserve and share their precious memories and stories.
Are results-oriented, data-savvy, and proactive in solving challenges.
Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
Want to grow your management and leadership skills in a high-impact role with a growing company.
Appreciate a balance of strategic thinking and tactical execution.

What You’ll Love About Working at FOREVER:

Mission-driven culture with meaningful impact on families around the world.
Direct collaboration with senior leadership and our CEO.
A high-ownership, critical role in a growth-stage tech company.
Competitive salary, benefits, opportunities for advancement, and equity participation.
A collaborative, values-driven team based in Pittsburgh with a very highly connected remote workforce.

Employment Statements

We are an Equal Opportunity Employer.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.