About this role
Manage quality of products supplied to Ford Service from multiple supplier sites, both service unique and production common for assigned suppliers Develop and communicate quality metrics identifying: Initiate "Best in Class" methods for resolution and preventative service quality rejects. Lead Q1 management across assigned service unique suppliers and support production sites. Develop & coach potential service unique Q1 suppliers on work plans requirements in: ISO 14001 & IATF 16949 3rd party system requirements MMOG Manufacturing Site Assessment (MSA) Performance Requirements; Delivery and Quality Confirm and authenticate IATF-16949 and ISO 14001 certificates for service unique suppliers. Verify MSA assessment for service unique suppliers pursuing Q1 to assess supplier's Quality Operating Systems (QOS) for Q1 effectiveness (utilizing web-based site MSA). Disposition Q1 revocation (DocuSign) Support STA and Department Objectives Ensure that suppliers shipping product in final packaging understand and meet the Ford Service Part Packaging and Service Guide Guide suppliers in QCN process to purge depots and dealers as needed. Provide assistance to Service Purchasing, Engineering, Delivery and Logistics Support purchasing to evaluate potential future suppliers and part re-sourcing actions. Support engineer in pursuing Warranty solutions and or Field actions Guide Ford engineering in use for QCN process Support delivery by directing suppliers to their assigned delivery analyst Established and active employee resource groups Excellent communication and interpersonal skills. Bachelor's Degree in Engineering, Manufacturing, or equivalent technical/manufacturing aptitude Customer focus with data driven decision-making. Plant manufacturing QOS, QSF, Lean Manufacturing, QSA Assessments, SPC, SREA & PPAP processes, FMEA, Gage R&R, 8D problem solving methods, & DOE. Ability to travel and visit supplier locations in person approximately 25% of the time Launch Program & APQP Knowledge with experience in initial APQP through to PPAP process is a plus Manufacturing quality, or prior STA Background Preferred, 2-3 years Ability to manage a number of diverse tasks at a time, flexible. Manufacturing, maintenance, and quality operations experience
Other facts
About Ford
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
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What you'll do
- Manage the quality of products supplied to Ford Service from multiple supplier sites and develop quality metrics. Lead Q1 management across assigned suppliers and support production sites while ensuring compliance with quality standards.
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