About this role
Provide SME Expertise: Support user queries, ensure robust audit compliance, and champion user adoption. Strategic Liaison & Requirements: Act as the primary liaison and "voice of the customer" between business stakeholders and IT; translate complex needs into functional requirements for SAP Ariba and related procurement systems. System Evolution & Testing: Lead the end-to-end lifecycle of process design and system enhancements, including requirement documentation, coordinating cross-functional changes, and spearheading User Acceptance Testing (UAT). SME & User Support: Serve as a Subject Matter Expert (SME) to provide advanced user support, develop comprehensive training materials, and identify scalable solutions for recurring system issues. Process Optimization: Drive continuous improvement by identifying inefficiencies and facilitating workshops to gain consensus on innovative, system-based solutions. Data & Compliance: Utilize data analysis to provide critical business insights and maintain robust audit compliance, documentation, and internal controls. Established and active employee resource groups Bachelor's Degree 2 + years of experience in Indirect procurement, either as a buyer or a user involved in the procurement process. 1+ year experience in business systems analysis and process mapping (e.g., Visio, Miro, or similar mapping tools) Availability to work hybrid (4 days in Dearborn & 1 day optional remote) Analytical Excellence: Strong critical thinking skills with the ability to dissect complex problems, navigate "white space" or ambiguous environments, and drive data-driven decision-making. Communication & Influence: Outstanding interpersonal skills with the ability to bridge the gap between business and IT perspectives and effectively present complex information to senior leadership. Logical Problem Solving: Ability to understand the ‘under the hood' logic of enterprise software and how data moves between systems. Business Acumen: Deep understanding of Indirect and supply chain processes with a proven ability to lead change and challenge the status quo. Adaptability & Mindset: A proactive, open-minded professional who thrives in fast-paced environments, manages shifting priorities with resilience, and demonstrates meticulous attention to detail
Other facts
About Ford
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
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What you'll do
- The Indirect Systems Business Analyst will act as a liaison between business stakeholders and IT, translating complex needs into functional requirements. They will lead the lifecycle of process design and system enhancements, ensuring user adoption and compliance.
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