About this role
Parts follow up of service parts from external Global Suppliers, Ford plants and catering to the
dealers.
· Schedule release on suppliers, follow-up with suppliers for delivery promise.
· Liaise with the transporter and traffic team for shipment delays.
· Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any
shipment discrepancies.
· Follow-up with Purchase for resolving purchase related issues. This could be price revision
request from suppliers, tool breakdown, supplier bankruptcy, resourcing.
· Responding to Customer Liaison, High-level Helpdesk and Golden Service about part
availability date.
· Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering
level changes.
· Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet
campaign requirements.
· Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.
· Take premium freight decisions based on part criticality.
· Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain
management team.
· Work in conjunction with suppliers to secure on time delivery and improve other processes to
support increased supplier delivery performance ratings.
Other facts
About Ford Motor Company
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
Privacy Policy: https://www.ford.com/help/privacy/
What you'll do
- The SCM Engineer is responsible for managing the follow-up of service parts from global suppliers and ensuring timely delivery to dealers. This includes coordinating with various teams to resolve issues and improve supplier performance.
Ready to join Ford Motor Company?
Take the next step in your career journey