About this role
Full Time – In Office at St. John’s Location
At Fonemed, We are passionate about creating a positive and inclusive workplace where people can thrive. As we continue to grow, we are looking for an organized and people-focused HR Coordinator to support our HR team and contribute to a great employee experience.
The HR Coordinator plays a key role in supporting the daily functions of our Human Resources department. This includes handling administrative tasks, maintaining employee records, ensuring compliance with company policies and regulatory bodies, supporting recruitment and onboarding efforts, and participating in HR advisory functions when appropriate.
Key Responsibilities:
- Maintain and update employee records and HR databases.
- Assist recruitment processes and new hire onboarding and orientation functions.
- Assist in the preparation of HR reports and presentations.
- Support company policies and ensure compliance with labor laws and regulatory bodies in both Canada and the United States.
- Support HR projects and initiatives as needed (e.g., engagement surveys, training sessions).
- Act as a point of contact for employee inquiries and provide direction appropriately.
- Assist with HR advisory functions when appropriate.
- Support payroll and benefits administration.
- Other related duties as required.
Qualifications:
- Bachelor’s degree or Diploma program in Human Resources, Business Administration, or related field.
- 2-3 years of experience in a HR, recruitment or other relevant role preferred.
- Experience supporting employee advising, recruitment or maintenance of compliance in both Canada and the US is an asset.
- Experience working in health care field is an asset.
- Knowledge of HR functions and best practices.
- Familiarity with HR software (e.g., HRIS systems) is an asset.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- High level of confidentiality and professionalism.
- Great attention to detail.
Why Work with Us
With almost 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for a company that values you, apply today!
Fonemed is an equal opportunity employer and is committed to diversity, equity, and inclusion. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.
Other facts
About Fonemed
Fonemed was founded in 1996 by a group of physicians, philanthropists and businesspeople who recognized the need for improved healthcare worldwide and saw telephone-based triage as the premier method to provide that care. We are a privately held, Limited Liability Company registered in the USA and Canada, with corporate headquarters in St. John’s, Newfoundland and Labrador, and in Ventura, California. Currently we employ approximately 300 individuals.
Fonemed provides healthcare-based services and software solutions to increase our clients’ patients access to quality healthcare while also providing additional cost control to our clients.
Our specialty service has been 24/7 virtual nurse triage. We recently expanded services to include access to nurse practitioners providing additional primary care advice and treatment. Our nurses are located throughout the United States and Canada, and we are exploring growth opportunities in Europe and Asia.
The Fonemed Health Management Platform is a Cloud-based application that provides access and security and comes fully integrated with the Schmitt-Thompson Clinical Content Triage Guidelines. The Platform allows our clients to deliver comprehensive, technology-powered, people-driven customized solutions to meet specific requirements. Through our software, clients have the ability to manage such activities as client registration, online health assessment, nurse triage and nurse practitioner assessment and referrals.
At Fonemed, we empower our clients to strategically expand patient engagement, diversify revenue streams or reduce operating costs through proven technology that has been developed through the foundation of over 26 years of industry experience and more than 10 years of using and enhancing the Platform ourselves.
We are URAC accredited, SOC2 certified, and HIPAA compliant with over 2,500 client groups, representing well over 25 million individuals.
What you'll do
- The HR Coordinator supports the daily functions of the Human Resources department, including maintaining employee records and assisting with recruitment and onboarding. They also ensure compliance with company policies and regulatory bodies and act as a point of contact for employee inquiries.
Ready to join Fonemed?
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