FH
ELP Student CEO: Purdue University
full-time•West Lafayette
About this role
Position Overview
Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.
As the ELP (Experiential Learning Platform) Student CEO© of a Follett Campus Store, you will gain invaluable experience developing a team, becoming a community leader, and managing the financials and business fundamentals of a bustling campus store. While you will have the full support and resources of the Follett team, you will also have unparalleled ownership of the entrepreneurial and operational processes.
Responsibilities
- Team Development: Actively lead and develop a team of their peers. It is the responsibility of the Student CEO to engage their team in the Follett mission, culture, and customer service standards, and to provide feedback and coaching to an individual team.
- Developing talent around operational needs and individual strengths.
- Completing on-location HR responsibilities.
- Evaluating current and prospective talent to determine recruiting needs.
- Community Leadership: Set out to build a business that serves as a community cornerstone. It is the responsibility of the Student CEO to take on the role of servant leader and to identify opportunities to consistently engage guests through exceptional hospitality.
- Building an internal culture of empowering team members to create impact.
- Building an outward-facing culture of empowering the community through impact.
- Developing strong public relations skills.
- Financial Management: Master the financial details that impact a business's Profit and Loss statement.
- Generating top-line sales.
- Manage a labor model to determine staffing and scheduling.
- Organize their place of business around an understanding of the cost of goods sold.
- Other Duties as assigned to support general store operations.
Qualifications
- Ability to support, exhibit, and promote Follet's Core Values in all daily activities and interactions with others.
- Demonstrate proficiency and commitment to growth across Follett's Core Competency Framework.
- General computer skills.
- Strong organizational, time management, and problem-solving skills.
- Vital customer service, communication, and presentation skills.
- Strong analytical skills and financial acumen.
- Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
- Travel: minimal - less than 10%.
- Physical Requirements:
- Able to stand, walk, and smile for extended periods of time.
- Able to stoop and kneel.
- Push, pull, lift, or carry up to 35 lbs.
- Ascend or descend ladders, stairs, ramps.
What you'll do
- The ELP Student CEO will lead and develop a team while managing the financials and operations of a campus store. They will also engage with the community and build strong public relations.
About Follett Higher Education
Follett Higher Education is a leading educational service provider and omnichannel retailer providing students, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the academic journey. Follett Higher Education supports over 6 million students through its 1,000+ physical and eCommerce collegiate retail stores across North America.
Ready to join Follett Higher Education?
Take the next step in your career journey
Frequently Asked Questions
What does a ELP Student CEO: Purdue University do at Follett Higher Education?
As a ELP Student CEO: Purdue University at Follett Higher Education, you will: the ELP Student CEO will lead and develop a team while managing the financials and operations of a campus store. They will also engage with the community and build strong public relations..
Is the ELP Student CEO: Purdue University position at Follett Higher Education remote?
The ELP Student CEO: Purdue University position at Follett Higher Education is based in West Lafayette, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the ELP Student CEO: Purdue University position at Follett Higher Education?
You can apply for the ELP Student CEO: Purdue University position at Follett Higher Educationdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.