F
Supervisor Mobilisation
full-time•Perth
About this role
Our Opportunity
Work Location: Fortescue’s Perth office is located on the traditional lands of the Whadjuk people.
Roster: 8D/6R - 10hrs per day
12 Month Fixed Term Opportunity
We are seeking an experienced Mobilisation Supervisor to lead and support the Mobilisation team through high-volume onboarding and project activity. This role is responsible for supervising Mobilisation Officers, providing hands-on support during transactions, and troubleshooting internal queries to ensure seamless mobilisation outcomes.
You will play a key role in training and supporting staff, setting and monitoring KPIs to maintain a consistently high level of service delivery, and building strong, collaborative relationships with internal and external stakeholders.
The role also focuses on driving efficiency through innovative technology solutions, improving onboarding turnaround times, and ensuring data integrity through regular reporting.
You will champion mobilisation processes and procedures while coordinating mobilisation activities for new projects and developments, contributing to continuous improvement across the function.
Key Responsibilities
- Supervise the Mobilisation Officers and provide support during transactions and troubleshoot internal team queries.
- Ensure staff are trained and supported in their roles.
- Help maintain a high consistent level of service delivery through KPI setting.
- Developing strong, co-operative internal and external working relationships with stakeholders.
- Manage and implement innovative technology functions to provide efficiency and a high level of customer service.
- Conduct weekly and monthly mobilisation reporting identifying areas to improve onboarding turnaround time and data integrity.
- Develop, maintain and champion department processes and procedures.
- Mobilisation coordination for new projects and developments.
Qualifications and Experience
- Previous experience in a leadership position
- Experience in mobilising high volumes of people in a timely manner across a variety of operations (preferably within the resources industry).
- Strong analytic skills and a high attention to detail
- Intermediate to advanced Excel skills
- Excellent customer service skillset with experience dealing with multiple customers.
- Provide leadership by coordinating and motivating the team by setting daily KPIs and deadlines.
- Exemplary written and verbal communication skills
- Exposure to managing multiple and competing priorities.
About Us
Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.
Our Commitment
Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.
https://fortescue.com/careers
Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub.
Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.
What you'll do
- Supervise the Mobilisation Officers and provide hands-on support during transactions. Drive efficiency through innovative technology solutions and ensure seamless mobilisation outcomes.
About fmgl
Fortescue is the technology, energy and metals group accelerating the commercial decarbonisation of industry, rapidly, profitably and globally.
As a major supplier of iron ore to the Chinese steel industry, we are now shipping at an annual rate of over 190 million tonnes, with more than two billion tonnes of iron ore shipped since 2008.
We are committed to eliminating fossil fuels and achieving Real Zero Scope 1 and 2 emissions across our terrestrial Australian iron ore operations. Through Fortescue Zero, we are developing the solutions required to enable a zero emissions future and support decarbonisation globally.
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Frequently Asked Questions
What does a Supervisor Mobilisation do at fmgl?
As a Supervisor Mobilisation at fmgl, you will: supervise the Mobilisation Officers and provide hands-on support during transactions. Drive efficiency through innovative technology solutions and ensure seamless mobilisation outcomes..
Is the Supervisor Mobilisation position at fmgl remote?
The Supervisor Mobilisation position at fmgl is based in Perth, Western Australia, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Supervisor Mobilisation position at fmgl?
You can apply for the Supervisor Mobilisation position at fmgldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.