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Flowserve Corporation
SAP STR Business Analyst - ERP 2.0 Program
full-time•Houston, Irving

Summary

Location

Houston, Irving

Type

full-time

Company links

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About this role

Role Summary:
The SAP Service‑to‑Repair (STR) Business Analyst supports and enhances Flowserve’s STR processes in SAP. The role partners with North American QRCs/service centers, sales, supply chain, quality, and finance teams to gather requirements, document process flows, assist with configuration and testing, and drive user adoption. This position helps deliver an improved customer experience across aftermarket service and repair. Onsite in Irving or Houston TX when not travelling. (up to 50%)
Responsibilities:
• Document end‑to‑end STR workflows, including intake/RMA, receiving, disassembly, inspection, quoting, customer approval, planning, repair execution, shipment, invoicing, and warranty/claims.
• Perform configuration in SAP modules supporting STR, including CS/SD, PM/EAM, MM, PP, QM, and FI/CO.
• Elicit and translate business requirements into user stories, process maps, and functional specifications.
• Identify gaps and improvement opportunities in the Global Template and propose aligned solution options.
• Prepare SOPs, quick reference guides, and training materials; deliver end‑user training.
• Create test scripts and execute unit, SIT, and UAT testing; log defects and retest fixes.
• Support go‑lives, stabilization, and hypercare; meet ticket resolution SLAs and track recurring issues.
• Maintain process documentation and ensure auditability and compliance using Solution Manager.
• Partner on master data governance for materials, vendor master, and customer master.
• Coordinate with developers on interfaces (IDocs/APIs), logistics, document management, and reporting.
Requirements:
• 10+ years of SAP experience in service/repair (S/4HANA preferred; ECC acceptable) with demonstrated configuration proficiency.
• Hands‑on support in CS/SD or PM/EAM with working knowledge of MM, PP, QM, and FI/CO, and willingness to learn additional modules.
• Experience documenting requirements, writing functional specifications, and executing structured testing.
• Strong analytical skills with comfort in data validation, basic reporting, and KPI tracking.
• Effective communication skills, stakeholder collaboration, and user training capabilities.
• Ability to travel up to 50% to NAM service centers and QRCs for workshops, testing, go‑lives, and training.
• When not traveling, ability to work onsite 4 days per week in either Irving, TX or Houston, TX.
Preferred:
• Experience in rotating equipment, valves, seals, or industrial aftermarket services.
• Support of pricing conditions for repair quotes and ensuring accurate cost capture and settlement flows.
• Familiarity with Fiori apps for service, EWM/WM logistics, and COPA reporting.
• Exposure to Agile practices, including backlog management and sprint ceremonies.
• Participation in multisite or global SAP projects or template deployments.

Benefits Starting from Day 1:

  • Medical, Dental & Vision Insurance (including FSA and HSA options).

  • Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance.

  • Short and Long Term Disability.

  • Retirement Planning, 401(k) plan, & Financial Wellness Resources. 

  • Educational Assistance Program.

  • Time off Policies (including sick leave, parental leave, and paid vacation).

* Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Other facts

Tech stack
SAP,Service To Repair,Configuration,Process Documentation,User Training,Testing,Data Validation,Stakeholder Collaboration,Analytical Skills,Master Data Governance,Agile Practices,Fiori Apps,Logistics,Reporting,Aftermarket Services,Pricing Conditions

About Flowserve Corporation

Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 16,000 employees across 50 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 230 years is the foundation of our leadership position across the globe.

Flowserve's innovations have benefited a range of industries, including oil and gas, power, chemical, water, pharmaceuticals and food processing. Addressing these industries'​ challenges has made Flowserve a leader in development and application of advanced solutions for our customers. Experience, leadership and creativity are the tools we use to turn an idea into a solution.

Continuing to foster this kind of innovation is key to Flowserve's long-term success. Be a part of a team known for its industry-leading talent, unparalleled portfolio and unmatched commitment to customer success. We invite you to put your talents and experience in motion with Flowserve. 

Together, we enable the world.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Industrial Machinery Manufacturing
Founding Year: 1997

What you'll do

  • The SAP STR Business Analyst documents end-to-end STR workflows and performs configuration in SAP modules. They also support user training, testing, and ensure compliance and auditability.

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Frequently Asked Questions

What does a SAP STR Business Analyst - ERP 2.0 Program do at Flowserve Corporation?

As a SAP STR Business Analyst - ERP 2.0 Program at Flowserve Corporation, you will: the SAP STR Business Analyst documents end-to-end STR workflows and performs configuration in SAP modules. They also support user training, testing, and ensure compliance and auditability..

Why join Flowserve Corporation as a SAP STR Business Analyst - ERP 2.0 Program?

Flowserve Corporation is a leading Industrial Machinery Manufacturing company.

Is the SAP STR Business Analyst - ERP 2.0 Program position at Flowserve Corporation remote?

The SAP STR Business Analyst - ERP 2.0 Program position at Flowserve Corporation is based in Houston, Texas, United States and Irving, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the SAP STR Business Analyst - ERP 2.0 Program position at Flowserve Corporation?

You can apply for the SAP STR Business Analyst - ERP 2.0 Program position at Flowserve Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Flowserve Corporation on their website.