Area Supervisor

Job DetailsLevel: ManagementJob Location: BAK - Williston, ND 58801Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: Up to 25%Job Shift: DayJob Category: OtherPosition Overview: Provides leadership, technical and operational expertise and is the champion for safe, best in  class service that creates customer satisfaction and company value. Responsibilities/Job Duties: • Champions health, safety, environmental and service policies, standards and process improvement. • Responsible for the value creation and profitability of assigned area • Ensures that equipment is clean and maintained is excellent working condition. • Empowered to frequently represent Estis to customers, providing technical/operation expertise in response to customer inquiries • Efficiently deploys equipment, materials, and personnel to job sites with a focus of optimizing operations, costs and maximizing resources • Responsible delivery of Preventive Maintenance and Call Out/Repair within a specified geographical area • Provides leadership and communication of company practices • Coordinates deployment of equipment, materials and personnel to the job site at optimum utilization and minimum cost across one or more service delivery processes within a specified geographical area • Measures and communicates teams performance against all set Metrics, develops plans for improvement where warranted • Compiles and conveys job-specific information to Field Service Technicians, other Managers and/or departments within the company • Coordinates work with others to minimize equipment downtime and most effectively utilize resources • Evaluates direct reports and makes recommendations for Technical and soft skills training • Implements, manages and communicates performance measures for area for responsibility. • Accountable for implementation and execution of budget, and Operational Standards and Processes • Participates in management reviews of measures with team, develops and executes action plans for improvement • Must be able to work with the team in developing improved work processes for the department • Performs other duties as assigned   QualificationsQualifications: • Exhibit strong customer service, interpersonal, coaching and leadership skills • Proficient using complete Microsoft Suite (Word, Excel, Outlook, PowerPoint, etc.) and PC skills • Strong organizational, planning and scheduling, process management and negotiation skills • Strong analytical abilities, mechanical aptitude combined and problem solving skills • Strong Writing skills with technical subject matter and oral communication skills • High school diploma or experience equivalent, 2 year degree preferred • Specific industry knowledge and job experience • Planning & Scheduling experience preferred • 3+ years of experience in customer relations • 7+ years of required technical experience • 3+ years of supervisory experience • Valid Driver’s License with satisfactory driving record Physical Requirements: • Ability to stand, sit and/or walk on a hard surface as well as safely bend, stoop, reach, climb steps, and use ladder for long periods of time daily • Ability to lift up to 80 pounds • Vision required: 20/40 with or without corrective lenses to accurately read all related distribution documents • Ability to communicate verbally using a telephone Working Conditions • Ability to work under pressure • Willingness to travel extensively driving a company vehicle • Subject to outdoor environment with adjusting temperatures and climate