Key Job Responsibilities: 

•  Generate invoices for all inbound, project, aftermarket, rentals, and service sales orders. 
•  Enter purchase orders (POs) into NetSuite and send POs to vendors.
• Purchase all stock and non-stock materials, optimizing discounts and freight costs. 
•  Confirm vendor order confirmations including expedites, manage open POs, and record expected ship dates in NetSuite. 
•  Maintain minimum stock levels to support continuous operations.
• Generate part numbers in NetSuite for purchased materials.
• Update vendor pricing in NetSuite. 
• Act as backup to warehouse staff when needed.

Metrics/KPIs:

• Purchase Order Accuracy: KPI: Percentage of accurate purchase orders entered. Target: 99% accuracy. Purpose: Ensures that data entry errors are minimized, reducing downstream delays and supplier disputes.
• Inventory Levels: KPI: Number of stockouts or overstock incidents. Target: Maintain 0-2 stockouts per quarter. Purpose: Balances inventory to support customer demand without tying up excess capital.
• PO Expediting: KPI: Percentage of POs delivered on or before the estimated ship date. Target: 95% or higher. Purpose: Measures supplier reliability and internal follow-up effectiveness.
• Back Order Days: KPI: Number of days to receive material and have ready for fulfillment. Target: Average 50 Days. Purpose: Tracks lead time performance and helps identify supply chain bottlenecks. 
• Invoicing: KPI: Number of days to invoice the order from the date shipped. Target: Average 0-1 Days. Purpose: Improves cash flow, reduces errors, and ensures timely customer billing.

Required Qualifications: 

•  Technical Knowledge: Basic understanding of product offerings in plumbing, HVAC, or mechanical systems for commercial settings, or a strong willingness to learn through training and hands-on experience.
• Attention to Detail: Demonstrated ability to complete tasks accurately and consistently while following established processes and procedures. 
•  Deadline Management: Ability to work in a fast-paced environment, manage multiple priorities, and meet assigned deadlines with guidance and support.
• Software Proficiency: Skilled in Microsoft Office Suite (Outlook, Teams, Word, Excel, etc.). 
•  Communication Skills: Clear and professional verbal and written communication skills for collaborating with internal teams and external vendors.
• Time Management & Organization: Ability to organize tasks, prioritize daily work, and adapt to changing priorities in an operations-focused environment. 
•  Experience: 0-3 years of experience in procurement or a related field. 
•  Flexibility: Occasional requirement to stay for company events.
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Cougar Core Values: 

•  Passion for Cougar's Brand 
•  Commitment to Partners
• Reliable, Responsible, Resourceful
• Cougar Family-Oriented

Cougar Promise: 

• Commitment
• Communication
• Cutting-Edge Technology

Company Benefits:  401(k) 

• Competitive salary 
• Comprehensive benefits package 
•  Profit sharing
• Training & development

At Cougar USA, we hire people who are passionate about doing a good job for their customers. We are committed to our partners in business and go above and beyond the call of duty for them. We are reliable, responsible, and resourceful in creating solutions for our customers’ problems. We are small, tight-knit company that will make you feel like family and challenge you to grow personally and professionally. If this is who you are also, we can’t wait to meet you!