FU
Surgery Scheduler
full-time•Ormond Beach
About this role
About the Role
The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the surgery. These services include surgery scheduling at various hospitals and surgical centers. The Surgery Scheduler serves as a liaison between the hospital, patient and physician.
What You’ll Be Doing
Schedule patients accurately and efficiently for any and all surgical procedures requested by physicians. This includes scheduling of pre and post operative appointments and imaging as well as attaining medical clearances etc.
Responsible for providing patients with all necessary information regarding their procedure. This includes but is not limited to special diet or prep instructions, general insurance information, arrival times, dates, locations, etc.
Communicates effectively and in a friendly manner with patients, other staff and physicians as well as outside sources.
Organizes work for efficiency and problem solving as related to surgery scheduling and its impact on physicians and clinical office.
Serve as contact for hospitals, surgery centers and physicians regarding schedules, procedures, or concerns while sharing information and working with manager, supervisor, co-schedulers and physicians.
Responsible for being up-to-date on all insurance requirements and following all guidelines, as well as obtaining prior authorizations and notifications and verifying insurance benefits.
Responsible for documenting scheduled surgeries in Medent under chart notes. Information to be included: person and date of the individual spoken to at the hospital or surgery center, date, prep and any special instructions to be given including notification of equipment needed for the surgical procedure.
Responsible for entering all demographic information including insurance into Medent as well as checking patient’s insurance for pre-certifications, prior authorizations and referrals.
Responsible for rescheduling and cancelling surgery and post-op appointments in a way which minimizes any inconveniences to the patient, including notification to the correct hospital or surgery center.
Responsible for maintaining effective and accurate daily physician surgery schedules.
Communicates effectively and compassionately with patients.
Communicate effectively with staff, management, physicians, and outside contacts.
Represents U.S Urology Partners in a professional manner related to appearance, communication and the maintenance of patient confidentiality.
Other duties as assigned.
What We Expect from You
High School Graduate or GED
Minimum of three years surgery scheduling experience
Medical Assistant Certification or Certified Nursing Assistant Preferred
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone’s Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
What you'll do
- The Surgery Scheduler is responsible for accurately scheduling surgeries and ensuring all patient demographic information is collected correctly. They serve as a liaison between the hospital, patient, and physician, providing necessary information regarding procedures and maintaining effective communication.
About Florida Urology Center
Our facility is equipped with the latest state-of-the-art technology to provide you with the safest and most comprehensive care available. When you’re a patient with us you have a team of board certified physicians, certified medical assistants, registered nurses, licensed practical nurses, and certified surgical technologists all making your treatment our highest priority.
Our Philosophy
Florida Urology Center is committed to providing quality healthcare to our patients through education, training, clinical research, and support. Your urological health is a key component of your overall well-being and we’re ready to invest in your long and healthy life. Our office is dedicated to improving the lives of our patients by offering the most current diagnostic and therapeutic alternatives available.
Our Surgical Center
Most of the surgeries we perform are in the outpatient surgery center licensed by the state of Florida and certified by Medicare. We wish to make your stay with us a warm and personal experience. Our facility offers patients and their families a smaller, more comfortable setting than what you’ll find in a full-service, traditional hospital. However, we continually invest in the latest technologies to ensure we have the most up to date tools to treat your condition quickly, safely, and cost effectively.
LOCATIONS
Ormond Beach
Port Orange
Orange City: Radiation Therapy
New Smyrna Beach
Palm Coast
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Frequently Asked Questions
What does a Surgery Scheduler do at Florida Urology Center?
As a Surgery Scheduler at Florida Urology Center, you will: the Surgery Scheduler is responsible for accurately scheduling surgeries and ensuring all patient demographic information is collected correctly. They serve as a liaison between the hospital, patient, and physician, providing necessary information regarding procedures and maintaining effective communication..
Is the Surgery Scheduler position at Florida Urology Center remote?
The Surgery Scheduler position at Florida Urology Center is based in Ormond Beach, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Surgery Scheduler position at Florida Urology Center?
You can apply for the Surgery Scheduler position at Florida Urology Centerdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.