Summary
Location
Ocala
Type
part-time
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About this role
Are you looking for an opportunity to make a difference in the life of a child AND earn income? The Mission of the Sheriffs Ranches Enterprises, Inc., is to provide financial support, goodwill, and community involvement for the boys and girls served by the Florida Sheriffs Youth Ranches. Join our team today!
SUMMARY
The Customer Service Representative is primarily responsible for performing check out procedures, assisting customers and assisting in sorting, pricing and arranging the items in the Thrift Store in a suitable manner for marketing to the public. The Customer Service Representative is directly responsible to the Thrift Store Manager. This position is eligible for overtime pay.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned.
- Operates cash registers in a professional manner.
- Assists customers promptly and courteously.
- Ensures cleanliness in the store.
- Sorts, cleans, and prices merchandise to be sold.
- Displays merchandise in a pleasing and marketable manner.
- Represents the Florida Sheriffs Youth Ranches and Sheriffs Ranches Enterprises in a positive manner to donors, customers, and the general public and provides exceptional customer service.
EDUCATION AND EXPERIENCE REQUIREMENTS
The person filling this position must have a high school diploma or GED.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required.
1. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals; ability to write routine reports and correspondence; ability to speak effectively with individuals and small groups.
2. Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, compute rate, ratio, and percentage.
3. Must have the ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
4. Must have a working knowledge of cash register and general office equipment.
5. Must have the ability to meet customers and/or donors in a friendly, courteous, and professional manner.
6. Must have a working knowledge of retail store operations, including sales, customer service, inventory, and pricing.
7. Must have the ability to produce a high quantity and quality of work.
8. Must have the ability to plan and organize work and meet deadlines.
Job Type: Full-Time
Pay: $15.00 per hour
Benefits:
- 401(k) with up to 4% company match
- Company paid Long Term Disability, and Life Insurance 2x annual salary
- Employee Assistance Program
Background Screening Requirement
Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law.
Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at:
https://info.flclearinghouse.com
Other facts
About Florida Sheriffs Youth Ranches
The Florida Sheriffs Youth Ranches is a statewide non-profit organization that has been providing child-care services for disadvantaged children since 1957. The cornerstone and pride of the Florida Sheriffs Youth Ranches is its nationally renowned network of three residential child-care campuses located throughout the state offering stable homes to needy children.
The three campuses: Boys Ranch/Live Oak, Youth Villa/Bartow, and Youth Ranch/Safety Harbor employ trained and devoted professionals who nurture needy, neglected boys and girls, providing them with a needed sense of security, guidance and tenderness. Along with therapists, teachers, and many more program support staff, each campus houses several cottages staffed by full-time parents. The parents live day-to-day with their kids, instilling in them a strong work ethic, sense of responsibility, teamwork, and respect in each boy and girl. Each child is cared for through childhood into adolescence, with several scholarship programs available for the college-bound. It is hard to describe the transformation that takes place -- with the infrastructure, care, and the opportunities provided, these kids regain hope, strong values and focus, and the reality of a better life.
FSYR also offers camping services programs. These include week-long overnight summer camps in three locations. "Harmony in the Streets" is a mobile day camp that travels from county to county.
What you'll do
- The Customer Service Representative is responsible for performing checkout procedures and assisting customers in the thrift store. Additionally, they sort, price, and arrange items for sale while ensuring store cleanliness.
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