About this role
Position Summary
Florida Medical Clinic Orlando Health
Job title: Optician
Status: Variable Full Time
Hours: Monday-Thursday 8:00-5:00 Friday -8:00-1:00
Location: This position travels to Land O' Lakes & Tampa.
Position Summary: Assists patients in the Optical Department with their optical need.
Why is Florida Medical Clinic Orlando Health your best place to work?
✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Essential Functions.• Performs preliminary duties Greets patients professionally, cheerfully, and in a timely manner• Verifies patient’s insurance coverage• Obtains authorizations Pulls previous files• Updates patient demographics as needed• Verifies HIPAA and Privacy signatures are obtained• Answers phone promptly and professionally• Makes appointments for lens technician and I&R training• Takes messages and follows through• Handles customer needs and requests efficiently• Promptly and cheerfully assists patients with frame selection• Demonstrates product knowledge• Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription• Accurately prices orders Shows skill in the adjusting and fitting of eye wear.• Problem solves in resolving patient issues with eye wear.• Performs Insertion/Removal training for contact lens wearers• Orders frames, lenses and contact lenses• Intergy - Accurately posts charges• Collects monies and posts payments Balances journal and locks it each day• Creates a journal for the next day• Secures deposit at the end of the day Logs off Intergy and out of computer before leavingOther Related Functions• Maintains an organized and clean work area• Empties HIPAA container into destruction bin• Restocks frames at end of day• Dusts frame shelves monthly• Keeps up with filing on a daily basis• Performs other incidental and related duties as required and assigned.
Education/Training• High School Diploma or equivalent required.
Licensure/Certification• Optician’s License
Experience• Excellent interpersonal and communication skills• Excellent telephone etiquette• Strong computer proficiency• Demonstrated ability to lead people and get results through other
Other facts
About Florida Medical Clinic
Florida Medical Clinic Orlando Health is a multi-specialty clinic that provides area residents with a resource for the latest advances in patient care. Florida Medical Clinic was created in 1993, and was the first clinic in our area to merge primary care physicians and multi-specialty physicians under one roof in an effort to provide the best possible medical treatment and education for area families.
What you'll do
- The Optician assists patients in the Optical Department with their optical needs, including frame selection and fitting eyewear. They also handle insurance verification, appointment scheduling, and customer service inquiries.
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