Summary
Location
Hugoton, Liberal
Type
full-time
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About this role
About Flora Food Group
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can’t Believe It’s Not Butter, Rama, and Violife, together with our local brands and Professional business.
Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.
Location: Hugoton, Kansas
Reports to: Business Development Director
About the Role
The Industrial Dairy Supply Chain Lead will ensure the seamless execution of supply chain activities across our dairy operations, acting as the primary counterpart to customers on supply chain topics. This role balances commercial commitments with operational execution, overseeing inbound milk management, production scheduling, inventory flow, and outbound logistics. This position plays a critical part in translating customer expectations into operational delivery, driving both reliability and service excellence.
What You'll Do
Customer & Business Development Interface
- Serve as the main supply chain contact for customers, handling escalations and ensuring issues are resolved quickly and effectively.
- Collaborate with the Business Development Director and commercial teams to translate customer forecasts and contracts into executable supply plans.
- Provide regular service level reporting and proactively identify risks to customer satisfaction.
Planning & Scheduling
- Lead the short- and medium-term production planning, aligning raw milk intake with customer demand and plant capacity.
- Optimize schedules for efficiency, service levels, and cost effectiveness.
- Maintain rolling forecasts and adjust plans dynamically based on milk supply variability and customer order changes.
Inbound Milk & Plant Coordination
- Oversee the inbound raw milk process from suppliers/cooperatives, ensuring volumes, quality, and timing meet requirements.
- Align intake with plant operations to secure continuous production flows.
- Track milk supply versus forecast, escalating deviations and proposing corrective actions.
Supply Chain Operations & Logistics
- Manage inventory, warehousing, and outbound distribution of finished dairy products.
- Coordinate with logistics providers to ensure on-time, in-full (OTIF) deliveries to customers.
- Support cost efficiency and sustainability initiatives across the supply chain.
Performance & Continuous Improvement
- Define and monitor KPIs such as service levels, OTIF, plant utilization, and inventory turns.
- Drive continuous improvement in planning accuracy, supply reliability, and operational responsiveness.
- Partner cross-functionally (operations, quality, finance, BD) to strengthen the end-to-end supply chain.
About You
- Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Dairy/Food Science, or related field.
- 5–7+ years of experience in supply chain management, production planning, or logistics, ideally in dairy or food processing.
- Strong track record of customer service and escalation management.
- Proficiency with ERP and planning systems (SAP, Oracle, or equivalent).
- Solid understanding of dairy supply dynamics and regulatory requirements.
- Excellent communication, problem-solving, and negotiation skills.
- Customer-first mindset: ensuring supply reliability in line with commercial promises.
- Cross-functional leadership: able to coordinate between BD, operations, and customers.
- Analytical and structured: turning data into actionable insights for planning.
- Agility and resilience: navigating variability in milk supply and market demand.
- Continuous improvement orientation: committed to optimizing processes and service levels.
Why Join Us
This is a high-visibility role at the intersection of customers, commercial growth, and plant operations. As Industrial Dairy Supply Chain Lead, you will have the opportunity to directly shape customer satisfaction and operational reliability, while supporting the Business Development Director in delivering sustainable growth for our dairy business.
#LI-Onsite
#LI-AM1
We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.
Other facts
About Flora Food Group
The driving force behind our success are the circa 4,700 Flora Foodies who live our purpose every day and are engaged in our mission, delivering through our values of Performance, Care and Passion. Results Matter. With an ‘Always Day 1 mindset’. Always one step ahead, driven by data, with a finger on the pulse – our customers and consumers are at the heart. We identify the sweet spot; we relish challenge; we own it. We're agile decision-makers, with the courage to pivot, we sometimes fail fast - but learn even faster. Kindness wins. With a long-term focus on building a sustainable future, Flora Foodies show the 'Courage to Care' for each other, our communities, and the next generation. We believe in doing the right thing and 'Come As You Are' is not just a saying; it's an invitation to be authentic and bring your whole, true self to work. Difference brings angles and ideas to the party – we want you to be you. Passion fuels our Next Generation of the Food journey. Full of energy and possibility, Flora Foodies constantly raise the bar, driving the Flora Food Group and one another forwards. We're a team of food lovers and enthusiasts – our sum is truly greater than our parts, and we absolutely love what we do.
What you'll do
- The Industrial Dairy Supply Chain Lead will ensure seamless execution of supply chain activities across dairy operations and act as the primary counterpart to customers on supply chain topics. This role involves overseeing inbound milk management, production scheduling, inventory flow, and outbound logistics to drive reliability and service excellence.
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