Summary
Location
New Century
Type
full-time
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About this role
About Flora Food Group
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can’t Believe It’s Not Butter, Rama, and Violife, together with our local brands and Professional business.
Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.
Location: New Century, Kansas Factory – On-Site
Reports to: Quality Manager
About the Role
The Quality Supervisor is a critical member of the New Century, Kansas site’s quality leadership team. This role is responsible for overseeing laboratory operations, leading the implementation and improvement of quality systems, and acting as the plant’s key quality representative in cross-functional forums. This role also plays a key part in factory technical support, new product trials, sanitation verification, and the release of finished goods.
As a frontline leader, you’ll manage a small team of lab technicians, ensure quality coverage on all shifts, and drive day-to-day execution of lab and plant-based quality programs. The Quality Supervisor will also serve as the backup to the Quality Manager, acting as the point of contact for any Quality and Food Safety concerns and during regulatory inspections.
What You'll Do
- Lead and develop lab staff, ensuring proper training, shift coverage, and adherence to analytical protocols.
- Oversee the daily release of finished goods and the management of non-compliant product issues.
- Coordinate and improve factory Quality systems (e.g., SOPs, HACCP, GMP, auditing programs) in alignment with FSSC 22000 standards.
- Partner with supply chain, operations, and maintenance teams to integrate Quality into plant performance and decision-making.
- Verify site sanitation performance and ensure proper function and upkeep of sanitation-critical equipment.
- Support R&D trials and innovation projects, including capability evaluations, product scale-ups, and process improvement.
- Manage and maintain quality documentation, including product specifications, SOPs, and training records.
- Investigate and resolve product holds, consumer complaints, and raw material quality issues using structured RCA (Root Cause Analysis).
- Support the ongoing development of plant-wide Quality and Food Safety awareness and training.
- Ensure alignment with Safety, Health, and Environment (SHE) standards and actively participate in WCM (World Class Manufacturing) initiatives.
- Serve as the site’s Quality lead in the absence of the Quality Manager.
About You
- Bachelor’s degree in Microbiology, Food Science, Engineering, or a related field preferred.
- Minimum 3 years’ experience in Food Quality Assurance, Food Lab Operations, or related quality functions, managing a team.
- Proven experience in lab management, analytical methods, and food safety compliance.
- Familiarity with SPC, SOP development, sanitation verification, GMPs, and FSSC 22000.
- Experience supporting factory expansions, change management, or quality systems implementation is a plus.
- Strong verbal and written communication skills and the ability to lead cross-functional collaboration.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with Access databases and SAP preferred.
- Knowledge of lab chemicals, food industry microbiological testing, weighing systems, and sample collection protocols.
- Demonstrated ability to lead in a high-performance culture, drive continuous improvement, and manage change.
- Must be available for off-shift or weekend coverage as required by the factory.
What’s Next
If this position sounds interesting, please hit the apply button now!
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We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.
Other facts
About Flora Food Group
The driving force behind our success are the circa 4,700 Flora Foodies who live our purpose every day and are engaged in our mission, delivering through our values of Performance, Care and Passion. Results Matter. With an ‘Always Day 1 mindset’. Always one step ahead, driven by data, with a finger on the pulse – our customers and consumers are at the heart. We identify the sweet spot; we relish challenge; we own it. We're agile decision-makers, with the courage to pivot, we sometimes fail fast - but learn even faster. Kindness wins. With a long-term focus on building a sustainable future, Flora Foodies show the 'Courage to Care' for each other, our communities, and the next generation. We believe in doing the right thing and 'Come As You Are' is not just a saying; it's an invitation to be authentic and bring your whole, true self to work. Difference brings angles and ideas to the party – we want you to be you. Passion fuels our Next Generation of the Food journey. Full of energy and possibility, Flora Foodies constantly raise the bar, driving the Flora Food Group and one another forwards. We're a team of food lovers and enthusiasts – our sum is truly greater than our parts, and we absolutely love what we do.
What you'll do
- This role oversees laboratory operations, leads the implementation and improvement of quality systems, and acts as the plant's key quality representative, managing a team of lab technicians and ensuring quality coverage across all shifts. Responsibilities include overseeing finished goods release, managing non-compliant product issues, and coordinating factory quality systems alignment with FSSC 22000 standards.
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