About this role
• Monitor compliance to national and international quality standards and related regulations.
• Participate in quality related activities such as audit, qualification program, claims etc.
• Any other ad-hoc duties as assigned by the Management/Manager from time to time.
• Act as a representative for operations to Internal and External Stakeholders
• Manage stakeholder expectations and ensure timely completion of project deadlines.
• Create and write Standard Operations Procedures
• Create Process flowcharts.
• Conduct Internal and External Training with operational staff.
• Coordinate with IT team for enhancement systems integration
• Manage testing for IT projects.
• Support on daily operational issues.
• Maintain SOP internally at a regional level.
• Supporting Daily/Weekly/Monthly/KPI reports for customer.
• Attend to customer request on timely matter.
• Act as a Control Tower for communication between internal and external customer.
• Aligning processes with internal and external operation.
• Work with Operation Manager to make improvement for operation.
• Conduct training for internal operation if there are new requirement from customer.
• Maintain good relationship with customer.
• Support adhoc quotation if required.
• Travel overseas if required.
• Any other ad-hoc duties as assigned by the Management/Manager from time to time.
Job Requirements
• Min Diploma in Logistics/Supply Chain/Transportation/International Business and 2 years working experience in Freight Forwarding/Logistics Industry, Air/Ocean freight experience is a plus.
• Good command of written and spoken English, proficiency in other languages is a bonus as to liaise with other regional offices.
• Proficient in MS Office and Teams.
• Experience in at least one aspect of freight forwarding operations either Export or Import, with both experiences will be added advantage.
• Detail oriented and good time management.
• A good team player.
• Responsible and able to work remotely to deliver key task completed on time.
Working hours:
Mon to Fri 8.30am - 6pm
Other facts
About Flintex Consulting Pte Ltd
EA License # 17C8724
UEN # 201716889C
Latest Job Opportunities at Flintex Consulting - https://flintex.com.sg/jobs/
Welcome to Flintex Consulting, a leading Recruitment Agency in Singapore.
We Match We Guide We Place
We specialize in Technology, BFSI, Human Resource & Administration, Engineering & Manufacturing, Sales & Marketing,Finance & Accounting sectors.
We cater to the needs of a) individual job candidates and b) companies seeking for the right employees to drive their business.
We have been able to construe and bridge the needs and demands of our individual and corporate clients. Our wide industry expertise and select client base enable us to foster fruitful careers rather than short-term jobs and placements.Our advanced placement platform is designed to match employee skill sets with current vacancies with perfect accuracy. We utilize an efficient, systematic and ultra-precise recruitment method that surpasses industry standards.
Flintex Consulting has been successful in collaborating multiple leading employers, vendors and clients. We also offer valuable insight to candidates and companies to maximize their recruitment efforts. Candidates are mentored towards finding the best-fit jobs to help build successful careers.We cover all levels of placement, from entry level professionals to mid-level and CEO level posts.We promise to provide the best suited jobs through our research-based methodologies merged with our top qualified personnel.
Flintex Consulting promises to grow your career the right way. Whether you are a client or a candidate, we have a streamlined platform to match your needs efficiently.
Specialties:
IT Recruitments, Staff Augmentation, Contract Staffing, Salary Advisory, Temporary Hiring, Executive Search, Project based Search, RPO, Payroll Services, Work Pass Application, Leadership Hiring and Training's.
What you'll do
- The Regional Program Management Executive will monitor compliance with quality standards, manage stakeholder expectations, and create standard operating procedures. They will also conduct training and support daily operational issues.
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