About this role
The Internal Sales Engineer works closely with External Sales members as one of the main contacts for customers regarding product, project & services inquiries. This role involves managing customer inquiries, preparing quotations, ensuring smooth coordination with other departments and maintaining strong customer relationships.
This role will be based in Singapore, is part of the Sales Department (Inside Sales Team) and reports to the Customer Experience Manager.
The main tasks and responsibilities are:
Collaborative Sales Approach
• Partner closely with all stakeholders to serve customers effectively and meet team sales targets.
• Respond promptly to customer inquiries via phone, email, or other communication channels.
• Build and maintain long-term relationships with customers.
• Promote Digital Sales business
Sales Support
• Coordinate with external sales teams to close sales opportunities.
• Prepare and follow up on quotations and proposals.
• Work with External Sales to ensure correct pricing, delivery timelines, and terms arrangement with customers.
• Verify customer Purchase Orders, convert quotations into sales orders, and process orders using the SAP system.
• Collaborate with the supply chain and operations teams to ensure timely delivery of products and services.
• Monitor and update customers on order status and delivery schedules.
Cross Department Coordination
• Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations.
Basic Technical Support and Problem-Solving
• Understand and interpret technical requirements for products, projects and services.
• Liaise with Application Consultant teams to provide accurate solutions to customer enquiries and challenges.
Customer Service and Problem Resolution
• Deliver exceptional customer service, build strong relationships, resolve problems, and address complaints effectively.
Additional Responsibilities
• Perform any other tasks required by the Company to support its business strategy.
Requirements
• Diploma or Degree in any Engineering related discipline or equivalent
• Minimum 2 years’ experience as Internal Sales or Project Proposal
• Relevant process automation or related industries experience
• Experience in Instrumentation and Automation/Control Engineering environments (Would be an advantage)
• Relevant Technical knowledge (Would be an advantage)
• SAP / Salesforce Lightning System knowledge (Would be an advantage)
• Enthusiastic, dynamic, and customer-oriented personality
• Systematic and meticulous
• Strong ability to work effectively within a team environment
• Ability to handle multiple tasks simultaneously and prioritize effectively
• Excellent communication skills, both written and verbal
Working hours:
Mon to Fri, 8:30am to 5:30pm
Other facts
About Flintex Consulting Pte Ltd
EA License # 17C8724
UEN # 201716889C
Latest Job Opportunities at Flintex Consulting - https://flintex.com.sg/jobs/
Welcome to Flintex Consulting, a leading Recruitment Agency in Singapore.
We Match We Guide We Place
We specialize in Technology, BFSI, Human Resource & Administration, Engineering & Manufacturing, Sales & Marketing,Finance & Accounting sectors.
We cater to the needs of a) individual job candidates and b) companies seeking for the right employees to drive their business.
We have been able to construe and bridge the needs and demands of our individual and corporate clients. Our wide industry expertise and select client base enable us to foster fruitful careers rather than short-term jobs and placements.Our advanced placement platform is designed to match employee skill sets with current vacancies with perfect accuracy. We utilize an efficient, systematic and ultra-precise recruitment method that surpasses industry standards.
Flintex Consulting has been successful in collaborating multiple leading employers, vendors and clients. We also offer valuable insight to candidates and companies to maximize their recruitment efforts. Candidates are mentored towards finding the best-fit jobs to help build successful careers.We cover all levels of placement, from entry level professionals to mid-level and CEO level posts.We promise to provide the best suited jobs through our research-based methodologies merged with our top qualified personnel.
Flintex Consulting promises to grow your career the right way. Whether you are a client or a candidate, we have a streamlined platform to match your needs efficiently.
Specialties:
IT Recruitments, Staff Augmentation, Contract Staffing, Salary Advisory, Temporary Hiring, Executive Search, Project based Search, RPO, Payroll Services, Work Pass Application, Leadership Hiring and Training's.
What you'll do
- The Inside Sales Engineer collaborates with external sales members to manage customer inquiries and prepare quotations. This role also involves coordinating with various departments to ensure customer satisfaction and timely delivery of products and services.
Ready to join Flintex Consulting Pte Ltd?
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