Flintex Consulting Pte Ltd logo
Document Control and Customer Service Executive
full-timeSingapore

Summary

Location

Singapore

Type

full-time

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About this role

Role:
You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.


Responsibilities
• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management


Requirements:
• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Strong communication skills with Chinese client and good written English skills
• Prior client management experience is required
• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus
• No prior immigration experience is required as on-the-job training will be provided.
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines


Working hours:
Mon to Fri 9am - 6.30pm ( Hybrid Available )


Other facts

Tech stack
Document Management,Customer Service,Immigration Regulations,Client Management,Communication Skills,Time Management,Attention to Detail,Advisory Skills

About Flintex Consulting Pte Ltd

EA License # 17C8724
UEN # 201716889C

Latest Job Opportunities at Flintex Consulting - https://flintex.com.sg/jobs/

Welcome to Flintex Consulting, a leading Recruitment Agency in Singapore.

We Match We Guide We Place

We specialize in Technology, BFSI, Human Resource & Administration, Engineering & Manufacturing, Sales & Marketing,Finance & Accounting sectors.

We cater to the needs of a) individual job candidates and b) companies seeking for the right employees to drive their business.

We have been able to construe and bridge the needs and demands of our individual and corporate clients. Our wide industry expertise and select client base enable us to foster fruitful careers rather than short-term jobs and placements.Our advanced placement platform is designed to match employee skill sets with current vacancies with perfect accuracy. We utilize an efficient, systematic and ultra-precise recruitment method that surpasses industry standards.

Flintex Consulting has been successful in collaborating multiple leading employers, vendors and clients. We also offer valuable insight to candidates and companies to maximize their recruitment efforts. Candidates are mentored towards finding the best-fit jobs to help build successful careers.We cover all levels of placement, from entry level professionals to mid-level and CEO level posts.We promise to provide the best suited jobs through our research-based methodologies merged with our top qualified personnel.

Flintex Consulting promises to grow your career the right way. Whether you are a client or a candidate, we have a streamlined platform to match your needs efficiently.

Specialties:

IT Recruitments, Staff Augmentation, Contract Staffing, Salary Advisory, Temporary Hiring, Executive Search, Project based Search, RPO, Payroll Services, Work Pass Application, Leadership Hiring and Training's.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Staffing and Recruiting
Founding Year: 2017

What you'll do

  • The role involves managing immigration applications for clients and advising them on documentation based on Singapore's immigration regulations. Additionally, the executive will ensure high accuracy in submissions and provide exceptional customer service.

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Frequently Asked Questions

What does a Document Control and Customer Service Executive do at Flintex Consulting Pte Ltd?

As a Document Control and Customer Service Executive at Flintex Consulting Pte Ltd, you will: the role involves managing immigration applications for clients and advising them on documentation based on Singapore's immigration regulations. Additionally, the executive will ensure high accuracy in submissions and provide exceptional customer service..

Why join Flintex Consulting Pte Ltd as a Document Control and Customer Service Executive?

Flintex Consulting Pte Ltd is a leading Staffing and Recruiting company.

Is the Document Control and Customer Service Executive position at Flintex Consulting Pte Ltd remote?

The Document Control and Customer Service Executive position at Flintex Consulting Pte Ltd is based in Singapore, Singapore. Contact the company through Clera for specific work arrangement details.

How do I apply for the Document Control and Customer Service Executive position at Flintex Consulting Pte Ltd?

You can apply for the Document Control and Customer Service Executive position at Flintex Consulting Pte Ltd directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Flintex Consulting Pte Ltd on their website.