About this role
Training hours Monday-Friday 9:00am-5:00pm 8-10 weeks – After training it’s two days in office 10:00am-6:00pm (Tuesday and Wednesday). Monday Thursday Friday Remote. If call out any of scheduled in-office days will be expected to make up the in-office day on a Thursday or Monday.
- Assists in the verification of insurance benefits for services prior to admission
- Obtains timely pre-authorization for all outpatient and inpatient services
- Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes
- Helps in coordinating inpatient billing
- Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations
- Assists in patient billing and maintaining pertinent records as required for maintenance of certification
- Helps in coordinating with nursing staff in planning and organizing program activities
- Majority of contact is internal and/or customer service oriented
- Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures
- Makes routine decisions regarding assigned task within defined parameters, often limited and confined to on-going matters
- Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise
- Prioritizes basic tasks; priorities typically guided by standard practices or by others
- Ensures timely and accurate performance of responsibilities for a single area or group of closely related tasks
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
- High School Diploma or equivalent required
- Associate’s Degree or equivalent combination of education and related experience preferred
- 0-1 years relevant experience preferred.
Other facts
About FlexStaff
FlexStaff is a staffing agency created to meet the needs of both job seekers and employers. We have experienced recruiters in Long Island, NYC, Westchester and also recruit nationally.
We specialize in several different industry sectors including healthcare, customer service & call center, engineering, finance & accounting, human resources, information technology, office support, supply chain & logistics and more!
For job seekers, we offer a broad range of options. We have temporary and temporary-to-hire positions that could transition to a permanent, full-time fulfilling role with one of our clients. For those looking for permanent roles, we also have direct hire opportunities as well. FlexStaff offers competitive weekly pay and the opportunity to contribute to a retirement plan.
For our employer clients, we take a personalized approach and are committed to finding top talent based on your specific company’s needs – whether it is a temporary, temporary-to-hire or direct hire. For more information, visit our website www.flexstaff.org
What you'll do
- The Associate Financial Services Representative assists in verifying insurance benefits and obtaining pre-authorizations for services. They also address customer inquiries, resolve service issues, and ensure compliance with regulations.
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