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Manager - Production Support Engineering
full-timeBuffalo Grove$119k - $164k

Summary

Location

Buffalo Grove

Salary

$119k - $164k

Type

full-time

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About this role

Job Posting Start Date 01-21-2026 Job Posting End Date 03-21-2026

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Purpose:    
Directs activities of personnel engaged in the troubleshooting, repair and maintenance of manufacturing equipment that attain goals consistent with quality, cost and delivery. 

Principle Accountabilities: 
•    Lead a production support engineering team including 4 supervisors and 100+ technicians supporting a 24/7 manufacturing operation
•    Direct daily department activities to maximize equipment utilization and support production needs. 
•    Establish preventative maintenance schedules.  
•    Forecast operating costs of department and direct preparation of budget requests.
•    Review and establish manpower resource requirements based on equipment and production planning
•    Coordinate maintenance activities with other functional groups such as engineering and operations.  
•    Selects and develops personnel to ensure the efficient operation of the departmental function.  
•    Administer safety programs that provide a safe and clean workplace for employees.
•    Generates maintenance logs and other operations metrics.
•    Develops, maintains and supports training programs for technicians
•    Develops and maintains relationships with technical schools to support apprenticeship programs
•    Provide regular reporting to management on team KPIs, training and hiring plans. 
•    Drive continuous improvement in the department.
•    Deliver presentations to customers, e.g. hiring strategies.
•    Represent Flex as a hiring management liaison with technical schools. 

Required (MUST-HAVE) Qualifications:
•    BS in engineering – OR - equivalent experience (see below):
•    Minimum of 3 – 5(+) years of engineering management experience from highly-regulated, technology-based manufacturing companies in ANY of these industries: medical device, automotive, pharmaceutical, food and beverage, etc.
•    Management experience must include the following: leadership of engineering and/or manufacturing technicians, coaching/mentoring/career development, hire-fire, delegating workloads, disciplinary actions, etc.   
•    Experience with strategizing / balancing headcount for multiple manufacturing sites.  
•    Must have strong knowledge of automation systems and tools: e.g. robotics, Vision systems (e.g. Cognex, Keyence), material handling, ASRS, Conveyors, PLC, HMI, Pick-Place-Pack, Inspection/Test methods.
•    Excellent communication (verbal and written), interpersonal, organizational, and presentation skills, are all musts. 

Ideal/Nice to Have Qualifications:

•    Minimum 3 years above work experience from medical device manufacturing company and/or similar contract manufacturers (i.e. highly regulated manufacturers with high-speed assembly or high-speed processing equipment). 

JT05

AA01
MS14
CC11

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Pay Range (Applicable to Illinois)

$119,300.00 USD - $164,100.00 USD Annual

Job Category

Production Engineering

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Other facts

Tech stack
Engineering Management,Troubleshooting,Repair,Maintenance,Preventative Maintenance,Budgeting,Resource Management,Safety Programs,Continuous Improvement,Communication Skills,Interpersonal Skills,Organizational Skills,Presentation Skills,Automation Systems,Robotics,PLC

About Flex

About Flex

Flex enables businesses to accept HSA/FSA payments, unlocking the $120B sitting in these accounts. We're on a mission to make health more accessible.

Flex enables businesses to accept HSA/FSA payments, unlocking the $120B sitting in these accounts. We’re an early stage startup backed by Y-Combinator, SV Angel, Liquid2, and Precursor Ventures, with angels from Stripe, Shippo, Unit21, and OpenAI. We ascribe to Netflix’s “Dream Team” culture and strive for every team member to be exceptional in their role and as teammates. Our team is remote across US time zones with quarterly in person meetups. Given this, the ability to operate autonomously is an absolute must.

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world.

We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

Industry: FinTech
Founding Year: 2019

Employee benefits

Equity compensation
Medical, dental and vision plans
Unlimited PTO and sick days
Parental leave

What you'll do

  • Directs activities of personnel engaged in troubleshooting, repair, and maintenance of manufacturing equipment. Leads a production support engineering team to maximize equipment utilization and support production needs.

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Frequently Asked Questions

What does Flex pay for a Manager - Production Support Engineering?

Flex offers a competitive compensation package for the Manager - Production Support Engineering role. The salary range is USD 119k - 164k per year. Apply through Clera to learn more about the full compensation details.

What does a Manager - Production Support Engineering do at Flex?

As a Manager - Production Support Engineering at Flex, you will: directs activities of personnel engaged in troubleshooting, repair, and maintenance of manufacturing equipment. Leads a production support engineering team to maximize equipment utilization and support production needs..

Why join Flex as a Manager - Production Support Engineering?

Flex is a leading FinTech company. They offer great benefits including Equity compensation, Medical, dental and vision plans, Unlimited PTO and sick days. The Manager - Production Support Engineering role offers competitive compensation.

Is the Manager - Production Support Engineering position at Flex remote?

The Manager - Production Support Engineering position at Flex is based in Buffalo Grove, Illinois, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Manager - Production Support Engineering position at Flex?

You can apply for the Manager - Production Support Engineering position at Flex directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Flex on their website.