Retail Account Manager - Townsville

The Role

Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people – these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are seeking a Townsville based Account Manager that prides themselves on developing long lasting relationships.  An analytical, forward-thinking candidate with a drive to exceed expectations bringing our key retail customers on the Fisher & Paykel journey to best promote our appliance collection.   

The role is based in Townsville, travel between Mackay and Cairns fortnightly is required.

You will be:  

• Responsible for the planning and execution within a set territory of Fisher & Paykel retail strategy for key accounts, ensuring alignment with global imperatives and growth aspirations 
• Manage and develop existing key account relationships to leverage growth opportunities 
• Ensure strategic plans for key accounts include annual sale targets, product placement, marketing and promotional programmes 
• Ensure the strategic plan is translated into executable actions that deliver to the strategy, resulting in increased product market share and profitable growth 
• Provide proactive support for all our key accounts, e.g. product training, product on display -  to drive product sales 

• Provide regular reporting updates to the Regional Retail Manager, identifying key insights and providing new and innovative solutions that stand out from our competitors 
• Ensure a seamless, brand aligned representation of Fisher & Paykel’s brand value proposition is applied to all key accounts 
• Ensure Fisher & Paykel’s merchandising and brand representation is achieved instore 
• Strong advocate for all retail training to be aligned to Sales Training program and where opportunities for growth and improvement are identified through account performance analysis
• Ensures all activities of the key account business is performed in compliance with country, state, and federal regulations and, laws governing business 

• Monitors daily sales performance metrics, and reporting to maximise sell through, revenue and margin 

So who are you? 

• You will have a proven track record increasing sales and margins with key accounts. 

• Ability to translate strategic priorities into aligned plans at store level driving great results for all involved. 
• Strong negotiating skills with the ability to influence internally and externally at all levels. 
• A clear understanding and execution of retail “recipe for success”
• Ability to communicate intent clearly - can receive and give constructive feedback to provide the best solutions for our customers. 
• Ability to present and facilitate and lead training sessions with retail teams. 
• Strong organisation skills with the ability to work autonomously. 

• Passionate about our brand with a result driven mindset. 
• Strong passion/interest/desire for premium home appliances 

What we offer 

We can give you the opportunity to move into a large, complex global organisation headquartered in NZ with Australian Headquarters at Macquarie Park in Sydney.  

Tailored development plans to support role success and progression opportunities

Along with a competitive salary and package, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products.

We will provide you with comprehensive training and tools of trade to ensure you are set up with everything you need to be successful.

Appy now including your CV & a Cover letter! 

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Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.