Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

We are seeking a highly skilled and experienced Senior IT Project/Program Manager to join our dynamic team. This role is pivotal in leading and overseeing complex IT programs, ensuring alignment with organizational goals and objectives. The ideal candidate will possess a strong background in program management, a deep understanding of IT systems and processes, and a proven track record of delivering successful projects on time and within budget.

Key Responsibilities:

• Lead the planning, execution, and delivery of multiple IT programs, ensuring alignment with strategic goals and organizational objectives.
• Develop and manage program budgets, schedules, and resources, effectively communicating program status to stakeholders at all levels.
• Collaborate with cross-functional teams to define program scope, objectives, and deliverables, ensuring clarity and commitment from project stakeholders.
• Identify and mitigate risks throughout the program lifecycle, implementing proactive measures to address potential issues.
• Establish and maintain strong relationships with internal and external partners, facilitating effective collaboration and communication.
• Monitor program performance, analyzing key metrics and making recommendations for continuous improvement and optimization.
• Foster a culture of innovation and excellence within the IT department, encouraging the adoption of best practices and emerging technologies.
• Mentor and guide junior project managers and team members, fostering their professional growth and development.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field; PMP, PgMP, or similar certification is highly desirable.
• Minimum of 7 years of experience in IT program management, with a proven track record of successfully managing large-scale projects.
• Strong knowledge of project management methodologies, tools, and techniques, as well as IT systems and infrastructure.
• Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships and influence at all levels.
• Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.
• Strong problem-solving skills and experience in risk management and mitigation strategies.

What We Offer:

• A collaborative and inclusive work environment that values diversity and innovation.
• Opportunities for professional development and career advancement.
• Competitive salary and comprehensive benefits package.

If you are a proactive and results-oriented IT professional with a passion for driving successful programs, we invite you to apply for this exciting opportunity. Join us in our mission to deliver exceptional IT solutions that empower our clients and transform their business operations.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.