Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

As a Human Resources Reporting & Analytics Senior, you will partner with HR leaders, People Analytics, and business stakeholders to translate HR data into actionable insights that inform workforce strategy. You will design and deliver reports, dashboards, and analyses using HR systems and business intelligence tools, ensuring data reliability and clear storytelling to support talent, retention, and organizational planning decisions.

What you'll do:

• Partner with HR business partners and Centers of Excellence to gather reporting requirements and translate business questions into measurable analytics.
• Design, build, and maintain dashboards, scorecards, and automated reports that enable timely HR decision-making.
• Write and optimize SQL queries and scripts to extract, transform, and load HR data into reporting environments.
• Develop and maintain data models, ETL processes, and validation routines to ensure HR data accuracy and integrity.
• Interpret data, perform root-cause analysis, and present findings and recommendations to HR and business leadership.
• Document reporting specifications, data definitions, and dashboard user guides to support adoption and governance.

What you'll need to have:

• 5+ years of experience in human resources reporting and analytics using HRIS (Human Resources Information System) and business intelligence tools such as Workday, SAP SuccessFactors, ADP, Tableau, or Power BI.
• 5+ years of experience writing complex SQL queries and building dashboards, visualizations, and automated reports using Tableau, Power BI, Python or R, and advanced Excel.
• 4+ years of experience designing and maintaining data models, ETL (Extract, Transform, Load) processes, and data validation routines for HR datasets.
• Experience with HR data privacy, security, and compliance practices for people data.
• Bachelor's degree in Human Resources, Analytics, Statistics, Data Science, Business, or related field or equivalent combination of educational background, related experience and/or military experience

What would great to have:

• Experience with Workday Prism Analytics, HR data lakes, or cloud data platforms for HR analytics.
• Experience applying statistical methods or predictive modeling (Python or R) to workforce issues such as attrition, engagement, or workforce planning.
• Experience partnering on HR operational programs (talent management, compensation, workforce planning) to embed analytics into decision processes.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Perks at work: 

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers’ extra effort with points redeemable for .rewards.

• Eight Employee Resource Groups to foster a collaborative culture and expand your network.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning and discounted shares with the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.