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Business Analyst
full-timeJohannesburg

Summary

Location

Johannesburg

Type

full-time

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About this role

Job Description

Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed

The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

Business Analysis and Requirement Gathering

  • Collaborate with end users, stakeholders, and project owners to elicit and document business, functional, and technical requirements.
  • Conduct thorough gap analyses between current and target specifications to ensure alignment with strategic objectives.

Process Analysis and Improvement

  • Analyze existing business processes across the credit value chain, identifying areas for improvement and collaborating with stakeholders to implement optimized processes.
  • Define end-to-end business processes and system requirements to achieve the desired process outcomes.

Solution Design and Development Support

  • Work closely with project teams to define metrics, performance goals, and acceptance criteria for solutions.
  • Ensure requirements are translated into detailed test conditions and expected results for unit development, system integration, and user acceptance testing (UAT).

Testing and Quality Assurance

  • Oversee the planning and execution of systems testing to ensure solutions meet business needs and requirements.
  • Participate in design reviews, prototypes, and quality assurance processes to validate deliverables.

Stakeholder Engagement

  • Build strong relationships with internal and external stakeholders to understand business priorities and challenges within Commercial Banking.
  • Serve as a liaison between technical teams and business units, ensuring seamless communication and alignment throughout the project lifecycle.

Risk Management and Compliance

  • Integrate risk management practices into business processes and system designs, ensuring compliance with regulatory and organizational standards.
  • Support ongoing monitoring and evaluation of risk management processes to maintain system integrity and effectiveness.

Key Skills and Competencies

  • Strong understanding of Commercial Banking operations, with specific expertise in Loan Management and Ongoing Risk Management.
  • Proficient in conducting gap analyses and developing requirement packages for complex systems.
  • Experience with process optimization, performance metrics, and system testing methodologies.
  • Exceptional communication and stakeholder engagement skills.
  • Analytical mindset with the ability to translate business needs into technical solutions.

Qualifications

  • Bachelor’s degree in business, Finance, Information Systems, or a related field.
  • 4+ years of experience in business analysis, preferably within the banking or financial services industry.
  • Familiarity with credit value chain processes and regulatory requirements in Commercial Banking.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

27/01/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Other facts

Tech stack
Business Analysis,Requirement Gathering,Process Analysis,Process Improvement,Solution Design,Testing,Quality Assurance,Stakeholder Engagement,Risk Management,Compliance,Loan Management,Ongoing Risk Management,Gap Analysis,Performance Metrics,Analytical Mindset,Communication Skills

About FirstRand Bank India

FirstRand Bank India is a licensed financial services provider in India and a fully-fledged branch of FirstRand Bank Limited South Africa. The bank opened its doors for trade in 2009 after being granted a full-scale commercial banking license. Based in Mumbai, FirstRand Bank India is a member of the Indian banking fraternity - offering banking services to its clients active in the Indo-African corridor and within
India across corporate banking, investment banking, fixed income, currency and commodity products, and structured products.

Team size: 51-200 employees
LinkedIn: Visit
Industry: Banking
Founding Year: 2008

What you'll do

  • The Business Analyst is responsible for eliciting and validating business requirements, analyzing and translating them into requirement packages for application solutions. They will also collaborate with stakeholders to improve business processes and ensure solutions meet business needs.

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Frequently Asked Questions

What does a Business Analyst do at FirstRand Bank India?

As a Business Analyst at FirstRand Bank India, you will: the Business Analyst is responsible for eliciting and validating business requirements, analyzing and translating them into requirement packages for application solutions. They will also collaborate with stakeholders to improve business processes and ensure solutions meet business needs..

Why join FirstRand Bank India as a Business Analyst?

FirstRand Bank India is a leading Banking company.

Is the Business Analyst position at FirstRand Bank India remote?

The Business Analyst position at FirstRand Bank India is based in Johannesburg, Gauteng, South Africa. Contact the company through Clera for specific work arrangement details.

How do I apply for the Business Analyst position at FirstRand Bank India?

You can apply for the Business Analyst position at FirstRand Bank India directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about FirstRand Bank India on their website.