About this role
Job Description
To manage resources, generate growth in line with business goals through the delivery of an excellent customer experience- Prevent wastage and identify process improvements to contain and reduce costs
- Manage people by executing management responsibilities, and create an environment that encourages employee growth and performance excellence
- Provide subject matter expertise and thought leadership in area of expertise
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
30/01/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Other facts
About FirstRand Bank India
FirstRand Bank India is a licensed financial services provider in India and a fully-fledged branch of FirstRand Bank Limited South Africa. The bank opened its doors for trade in 2009 after being granted a full-scale commercial banking license. Based in Mumbai, FirstRand Bank India is a member of the Indian banking fraternity - offering banking services to its clients active in the Indo-African corridor and within
India across corporate banking, investment banking, fixed income, currency and commodity products, and structured products.
What you'll do
- The Associate will manage resources and drive growth by delivering an excellent customer experience while identifying process improvements to reduce costs. They will also manage people, ensuring compliance with legislative requirements and fostering employee growth.
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