About this role
Job Details
The Lending Sales Supervisor is responsible for supervision over the credit union’s Lending Sales Specialist team. Duties include, but not limited to, management reporting, projections, and budget goals. Achieves sales and budget goals by increasing production and profitability and controlling expenses. Actively ensures compliance with all applicable laws, policies and procedures related to consumer lending and participates in any required training. Recruits, interviews, hires, and manage talented staff, including proactive efforts to retain employees. Addresses non-performance issues timely while establishing appropriate performance improvement measures. Provides sales training, and individual and team coaching. Maintains in-depth knowledge of FirstLight Federal Credit Union consumer products, policies, and procedures.
Job Qualifications
EDUCATION/CERTIFICATION:
High school diploma or equivalent.
EXPERIENCE REQUIRED:
Minimum three (3) years of lending experience with one (1) year supervisory experience or LITE Program graduate. Sales experience preferred.
Other facts
About FIRSTLIGHT FEDERAL CREDIT UNION
We are a local, community-driven financial cooperative serving El Paso, Fort Bliss military installation, and Las Cruces communities. Chartered in 1955, we proudly celebrate 70 years with a clear mission to improve our members’ and soldier lives so they can achieve their dreams.
With assets exceeding $1.6 billion, we have a thriving culture represented by 360+ employees committed to delivering the best member experience through our core values—excellence, relationship building, ownership, and teamwork. Through our dedicated people and continued investments in technology, we empower our membership to bank when they want, not when they have to through our eleven community engagement centers or virtually.
Beyond our "Best of the Border" and "Best-in-State Credit Union" accolades, we have built a reputation for being fiscally sound and giving back. Through our Community Foundation, we have raised $450,000 in the last four years to fund scholarships for graduating seniors. And through our FirstLight Giving Program—where we donate $1 for every funded loan—we have provided over half a million meals to help combat food insecurity in partnership with El Paso Fighting Hunger and Casa de Peregrino’s Food Banks.
Our commitment extends beyond financial services. Our volunteers and team members actively serve on local boards and committees, such as the El Paso Chamber, YMCA, Boys and Girls Club, Community en Acción, and Hospice El Paso. From our military roots to our community involvement, we are more than a financial institution.
If you share our passion for making a difference and believe in our core values, consider joining our team! We are always looking for driven individuals who want to grow professionally while serving our members and community. Whether you're interested in membership, financial wellness classes, strategic partnerships, or a meaningful career with us, we’d love to connect with you.
Reach out today and be part of something bigger with FirstLight!
What you'll do
- The Lending Sales Supervisor oversees the Lending Sales Specialist team, focusing on achieving sales and budget goals while ensuring compliance with lending laws. Responsibilities include management reporting, staff recruitment, training, and addressing performance issues.
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