About this role
Efficiently manages incoming telephone communications via the switchboard, including the prompt handling of emergency codes and alarm systems. Provides critical support services to FirstHealth physicians and staff through overhead paging and the beeper system, ensuring timely and accurate message delivery across departments. Plays a key role in maintaining smooth operational flow and rapid response capabilities within the healthcare environment.
Responsibilities
Answer incoming telephone calls via the switchboard system
Respond promptly to emergency codes and alarm notifications
Provide overhead paging services for FirstHealth physicians and staff
Operate and manage the beeper system to ensure timely communication
Maintain accurate and efficient message relay across departments
Support hospital operations by facilitating internal communications
Qualifications
High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.
Other facts
About FirstHealth of the Carolinas, Inc.
FirstHealth of the Carolinas is a private, not-for-profit health care network headquartered in Pinehurst, NC. Our 6,100 employees serve 15 counties in central North Carolina. Licensed for four hospitals with 546 beds, we are committed to treating the whole patient and to providing quality health care for the entire community – especially those in need.
What you'll do
- The Switchboard Operator manages incoming telephone communications and responds to emergency codes and alarms. They provide critical support services to physicians and staff through paging and beeper systems.
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