First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders for our Crest Hill location.

Hourly Rate: Up to $24.00/hr, based upon experience

Schedule: Split Shift

Major Responsibilities
 

• Communicates job requirements and responsibilities to drivers.
• Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
• Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
• Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
• Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
• Liaisons between drivers and both clients and organization in customer service issues.
• Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
• Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
• Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
• Meets all driver qualifications at location.
• Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
• Additional duties as assigned.

Minimum Education or Certifications Required
 

• High School Diploma (or equivalent)

Minimum Experience or Skills Required
 

• Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
• Computer literate with working knowledge of Word, Excel and PowerPoint
• Familiar with basic vehicle mechanical processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
• Human resources and training experience
• Work extended hours regularly, including Saturday
• Demonstrate regular and consistent attendance and punctuality
• Possess working vehicle to travel with in service area as needed
• Essential Job Functions:
  • Use of full ranges of hearing, speech and vision
  • Use of fingers (manual dexterity) handling paperwork
  • Stoop, crouch, squat or kneel when performing inspections of any type
  • Bend at knee, hip, waist when performing duties
  • Stand while performing inspections and platform training
  • Be subject to wet, cold or hot environmental conditions
  • Write reports in a coherent, legible way

Physical Requirements and Working Conditions
 

• Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
• Typical office environment, transit facilities, maintenance facilities and transit vehicles
• Physically fit to board transit vehicles and inspect both vehicles and facilities as needed

Disclaimer
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.