About this role
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typically an entry level position. Tasks are typically repetitive as employee gains skills and experience.Essential Functions
Greets and directs visitors in office.
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
Monitors visitor access and issues passes when required, may update appointment calendars
May order, receive and maintain office supplies and equipment
May receive, sort and route mail
May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages
Knowledge and Skills/Technology Used
Knowledge of Microsoft Office applications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
Responds promptly to customer needs; responds to requests for service and assistance; meets commitments
Typical Education
High School diploma or equivalent
Typical Range of Experience
Entry-level position
Experience dealing with the general public or office environment preferred
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Other facts
About First American
First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.
What you'll do
- The receptionist greets and directs visitors in the office and operates a multi-line telephone system to answer incoming calls. Additional tasks include monitoring visitor access, ordering office supplies, and assisting other employees with document preparation.
Ready to join First American?
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