Zscaler Administrator - First Advantage (Bangalore/Mumbai)
full-time•Bengaluru
About this role
As an FA Zscaler Administrator you will be responsible for the configuration, operation, and improvement of the FA Zscaler platform, Zscaler products include ZIA, ZPA and ZDX. This role ensures secure, reliable, and high-performance access to the internet and private applications while supporting zero trust networking principles across the organization.
The administrator will work closely with Networking, Security, Identity, and End-User Computing teams to implement policies, troubleshoot issues, and support business and security objectives.
Responsibilities:
Zscaler Platform
Formal Education & Certification
The administrator will work closely with Networking, Security, Identity, and End-User Computing teams to implement policies, troubleshoot issues, and support business and security objectives.
Responsibilities:
Zscaler Platform
- Maintain operational health of the FA Zscaler platform, identifying KPI’s for monitoring, capacity planning and ensuring efficient usage of the platform
- Create and maintain documentation in a globalized and dynamic environment, including operating procedures for repetitive task completion.
- Manage global access to URLs, Cloud applications, SSL Inspection and threat protection policies.
- Provide reporting to key stakeholders within FA that identify the health and efficacy of the platform settings, controls, protections and alerts
- Analyze web traffic logs and alerts to identify emerging security risks and performance concerns
- Participate in a globalized ticket queue to track and resolve issues and changes requests
- Support secure access to private applications in the most performant manner.
- Improve existing app segmentation to increase access clarity and facilitate the traffic forwarding to be as close to the application as possible.
- Experience with basic virtualization and cloud hyperscalers (Azure/AWS ) for the purposes of ZPA application connector management and troubleshooting
- Manage, maintain and upgrade global fleet of Zscaler client connector for all OS varieties.
- Firm understanding of ZCC client posture settings, forwarding profiles and Zscaler tunnel configurations
Formal Education & Certification
- Four-year university degree or college diploma in the field of computer science and/or 1-3+ years equivalent work experience.
- The following certifications are highly desired, but not required:
- ZDNA or ZDTE
- 1-3+ years’ experience managing and configuring Zscaler products across a multi-cloud environment
- Excellent understanding of large, interconnected networks, DNS, and basic network troubleshooting.
- Basic understanding of orchestration and automation methodologies pertaining to AWS (CloudFormation), Azure (ARM and BICEP), or Terraform.
- Proficient at developing in any of the following: JavaScript, Python, Java, .NET, or similar languages.
- Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
- Knowledge of applicable data privacy practices and laws.
- Experience interacting with Zscaler API in legacy mode or ONE API.
- Zidentity experience
- Understanding of CI/CD (Continuous Integration / Continuous Deliver) software development principles and use of Visual Studio and GIT.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into networking issues and products as required.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Experience working in a team-oriented, collaborative environment.
- Exceptional documentation & technical writing skills.
- Passionate about providing a high quality of service and believes in relentless customer satisfaction.
- Promote a strong work ethic with the ability to meet commitments & deadlines.
- Ability to maintain ownership & independence in a fast-paced high-volume environment.
- Ability to maintain a sense of professionalism & urgency in all customer communications.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
What you'll do
- The Zscaler Administrator will maintain the operational health of the FA Zscaler platform and manage global access to URLs and cloud applications. They will also analyze web traffic logs to identify security risks and support secure access to private applications.
About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
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Frequently Asked Questions
What does a Zscaler Administrator - First Advantage (Bangalore/Mumbai) do at First Advantage?
As a Zscaler Administrator - First Advantage (Bangalore/Mumbai) at First Advantage, you will: the Zscaler Administrator will maintain the operational health of the FA Zscaler platform and manage global access to URLs and cloud applications. They will also analyze web traffic logs to identify security risks and support secure access to private applications..
Is the Zscaler Administrator - First Advantage (Bangalore/Mumbai) position at First Advantage remote?
The Zscaler Administrator - First Advantage (Bangalore/Mumbai) position at First Advantage is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Zscaler Administrator - First Advantage (Bangalore/Mumbai) position at First Advantage?
You can apply for the Zscaler Administrator - First Advantage (Bangalore/Mumbai) position at First Advantage directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.