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Product Support Sales Representative
full-timeLethbridge

Summary

Location

Lethbridge

Type

full-time

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About this role

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket products and services sold by Finning to assigned customers in the defined territory. Using a consultative selling approach, you will build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.

If you have experience in developing long term strategic customer relationships by your solid business acumen in conjunction with solid mechanical knowledge of equipment systems, then please apply for this fantastic opportunity.

Job Description:

Major Job Functions:

  • Achieve profitable parts and service revenue based on corporate and territory targets

  • Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs

  • Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction

  • Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction

  • Establish appropriate targets, goals and objectives that are aligned with corporate strategy

  • Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner

Qualifications:

  • Minimum 3-5+ years of consulting sales experience in understanding and applying the basic selling principles, such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale

  • Proven sound mechanical knowledge

  • Excellent organizational, communication and interpersonal skills

  • Previous utilization of a customer relationship management tool

  • An exceptional track record of customer coverage in a large geographic territory

  • Proficient in MS office package

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Other facts

Tech stack
Consultative Selling,Customer Relationships,Mechanical Knowledge,Organizational Skills,Communication Skills,Interpersonal Skills,CRM Software,Market Intelligence,Forecasting,Pricing,Sales Documentation,Customer Satisfaction,Parts and Service Revenue,Strategic Customer Relationships,Problem Solving,Time Management

About Finning

OEM Remanufacturing is one of North America’s most advanced Engine and Powertrain component remanufacturing companies, serving the Mining, Construction, Forestry, Rail, Oil and Gas industries. From a 350,000 square foot facility in Edmonton, Alberta, OEM offers clients rapid repair turnaround, on time delivery, industry leading quality and reliability from a safe, contamination free operation.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Industrial Machinery Manufacturing
Founding Year: 2003

What you'll do

  • The Product Support Sales Representative is responsible for growing aftermarket products and services for assigned customers. This includes evaluating customer needs, promoting products, and maintaining client information to ensure customer satisfaction.

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Frequently Asked Questions

What does a Product Support Sales Representative do at Finning?

As a Product Support Sales Representative at Finning, you will: the Product Support Sales Representative is responsible for growing aftermarket products and services for assigned customers. This includes evaluating customer needs, promoting products, and maintaining client information to ensure customer satisfaction..

Why join Finning as a Product Support Sales Representative?

Finning is a leading Industrial Machinery Manufacturing company.

Is the Product Support Sales Representative position at Finning remote?

The Product Support Sales Representative position at Finning is based in Lethbridge, Alberta, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Product Support Sales Representative position at Finning?

You can apply for the Product Support Sales Representative position at Finning directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Finning on their website.