Company:

Finning Canada

Number of Openings:

1

Worker Type:

Temporary (Fixed Term)

Position Overview:

Finning Canada is seeking a Parts Journeyperson for a contract opportunity in Grande Prairie. As the Parts Journeyperson, you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.

What’s In It For You?
• $44.80 (starting probationary rate)
• Overtime hours may be available
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards – exclusive access to discounts and perks
• CAT Dealer grade training

Job Description:

Duties and Responsibilities:

• Parts Coordination related to customer equipment maintenance and repair, in both the shop and field
• Consistency in communicating estimated delivery dates to the service operations team
• Communicate shipping options and freight estimates to the Service Operations team
• Follow up on requests from the service team and remain accountable until the transaction is complete
• Delivery of parts to various locations as determined by the service supervisors and CSM
• Participate in parts related special projects and assignments
• Participate in call quality and performance initiatives as required

Other functions may include but are not limited to:

• NEP sourcing of CAT and non-CAT parts
• Procurement of non-CAT parts
• Managing backordered parts

Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement

Qualifications:

• Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy customers
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
• Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.

Candidate selection will be in compliance with the terms of the current Collective Agreement

Important Details:

This role is based in Grande Prairie and is expected to run approximately 12 – 18 months

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.