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Aftermarket Support Specialist
full-timeFort McMurray

Summary

Location

Fort McMurray

Type

full-time

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About this role

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Join our dynamic Finning Aftermarket team as an Aftermarket Support Specialist, where you’ll play a crucial role in driving market share growth for Caterpillar products. In this role you’ll blend customer communication, sales, and business development skills to lead by influence and ensure the commercial success of Caterpillar Wear parts.

This is a specialty Aftermarket sales and support role responsible for introducing and selling new specialized services and Wear parts to existing accounts. Primary responsibility is to grow undercarriage and ground-engaging tool (GET) sales within a given territory.

If you’re ready to make an impact at Finning, we encourage you to apply!

Job Description:

  • Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.

  • Build and maintain strong relationships with customers and internal teams.

  • Drive incremental sales of CAT products to all customers in the region.

  • Act as a liaison between customers, account teams, and Finning Product Managers.

  • Provide product application assistance, feature/benefit explanations, and repair options to customers and sales staff.

  • Collaborate with the Parts and Service Department to ensure proper inventory, packaging, and application.

Qualifications:

  • Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.

  • Technical and/or parts experience (trade ticket) is an asset.

  • 2+ years of related experience working with heavy equipment or related industries.

  • Proven results in marketing or sales operations, with the ability to capture the attention of internal sales teams, external channel partners, and customers.

  • Effective communication skills to instill customer confidence with product offerings.

  • Bachelor’s degree in business administration or equivalent is an asset.

  • Self-driven, tenacious, and optimistic, bringing energy, passion, and positivity to the team.

Why Finning?

  • Training opportunities to learn about Caterpillar equipment.

  • Join a diverse team that will support your growth and development.

  • Marked vehicles and specialized tooling available to help you succeed in the field.

  • Permanent, full-time role with a competitive salary.

  • Flexible option plan benefits with varying levels of coverage from day one.

  • Pension & Employee Share Purchase plan options

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Other facts

Tech stack
Customer Communication,Sales,Business Development,Heavy Equipment,Construction,Mining,Power Systems,Technical Experience,Parts Experience,Effective Communication,Relationship Building,Product Application Assistance,Inventory Management,Repair Options,Market Share Growth,Sales Operations

About Finning

OEM Remanufacturing is one of North America’s most advanced Engine and Powertrain component remanufacturing companies, serving the Mining, Construction, Forestry, Rail, Oil and Gas industries. From a 350,000 square foot facility in Edmonton, Alberta, OEM offers clients rapid repair turnaround, on time delivery, industry leading quality and reliability from a safe, contamination free operation.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Industrial Machinery Manufacturing
Founding Year: 2003

What you'll do

  • The Aftermarket Support Specialist is responsible for driving market share growth for Caterpillar products by blending customer communication, sales, and business development skills. This role focuses on growing undercarriage and ground-engaging tool sales within a designated territory.

Ready to join Finning?

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Frequently Asked Questions

What does a Aftermarket Support Specialist do at Finning?

As a Aftermarket Support Specialist at Finning, you will: the Aftermarket Support Specialist is responsible for driving market share growth for Caterpillar products by blending customer communication, sales, and business development skills. This role focuses on growing undercarriage and ground-engaging tool sales within a designated territory..

Why join Finning as a Aftermarket Support Specialist?

Finning is a leading Industrial Machinery Manufacturing company.

Is the Aftermarket Support Specialist position at Finning remote?

The Aftermarket Support Specialist position at Finning is based in Fort McMurray, Alberta, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Aftermarket Support Specialist position at Finning?

You can apply for the Aftermarket Support Specialist position at Finning directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Finning on their website.