Virtual Assistant
full-time•Philippines
Summary
About this role
About Finni Health
Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment.
The Role
We are seeking a Virtual Assistant (Philippines-based) to work closely with our CEO and leadership team. This role is highly trusted, detail-oriented, and operational in nature. You’ll be responsible for managing key inboxes, supporting executive-level communication, and supporting large portions of the onboarding experience for new practice owners joining Finni Health.
This is an ideal role for someone who thrives behind the scenes, enjoys building and running processes, and takes pride in keeping leaders organized and operations moving smoothly.
What You’ll Be Doing
Executive & Email Support
Manage and triage inboxes on behalf of the CEO and other leaders as needed
Draft, organize, and respond to emails with professionalism and discretion
Flag high-priority messages and ensure timely follow-up
Maintain organized inboxes, folders, and communication workflows
Practice Owner Onboarding
Support the onboarding process for new practice owners joining Finni Health
Assist with sending onboarding communications and templates as directed
Track completion of required onboarding steps and surface blockers to the appropriate owner
Coordinate logistics and handoffs across internal teams (operations, credentialing, HR)
Help maintain accurate onboarding records, trackers, and documentation
Identify friction points in the onboarding experience and suggest improvements
Administrative & Operational Support
Create and maintain trackers, documents, and internal systems
Assist with scheduling meetings, calls, and follow-ups across time zones
Support ad hoc projects for the CEO and leadership team
Identify gaps, inefficiencies, or breakdowns in processes and proactively propose improvements
Process Improvement & Ownership
Help build, document, and refine standard operating procedures (SOPs)
Bring structure to recurring workflows and evolving initiatives
Adapt responsibilities as the company grows and priorities shift
About You
You are highly organized, proactive, and dependable. You take ownership of your work, anticipate needs before they arise, and communicate clearly and professionally.
You Likely Have
1-3 years of experience as a Virtual Assistant, Executive Assistant, Operations Assistant, or similar role
Experience supporting executives or founders in a fast-paced environment
Strong written English skills and professional email communication experience
Excellent attention to detail and follow-through
The ability to manage multiple priorities without dropping the ball
Skills & Tools
Proficient in Google Workspace (Gmail, Docs, Sheets, Calendar)
Comfortable using Slack and other collaboration tools
Experience with task management tools, CRMs, or onboarding platforms is a plus
Quick to learn new systems and software
You are excited about our mission and eager to contribute to our growth.
You thrive in a dynamic, rapidly changing environment and are comfortable navigating ambiguity with a proactive and positive mindset.
Work Style & Traits
Highly organized and process-driven
Calm, reliable, and discreet with sensitive information
Proactive problem-solver who doesn’t wait to be told what to do
Comfortable working remotely and independently
Flexible and adaptable in a startup environment
Location & Schedule
Location: Philippines (Remote)
Work Hours: U.S. Eastern Time
Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!
What you'll do
- The Virtual Assistant will manage key inboxes, support executive-level communication, and assist with the onboarding experience for new practice owners. This role involves creating and maintaining trackers, scheduling meetings, and identifying process improvements.
About Finni Health
About Finni HealthFinni Health empowers autism care providers to start, run, and grow their own practice. The autism care industry is growing rapidly due to increasing diagnosis rates and landmark legislation requiring payers to cover care in every state. This has caused private equity to take over the market, with over 200 M&A deals in the past decade. This cash grab not only hurts providers, who are overworked and underpaid, it also hurts quality of care. Providers want a world where they can have the freedom to focus on their patients, but starting their own practice is costly. We built a platform designed for autism care providers to start, run, and grow their business. Providers with Finni can launch their own practice in 2 weeks. When they join, they instantly get access to our insurance network. From there, our platform allows them to manage patient data, schedule appointments, and get paid. We are backed by top-tier investors such as General Catalyst, Greymatter, and YCombinator.
Ready to join Finni Health?
Take the next step in your career journey
Frequently Asked Questions
What does a Virtual Assistant do at Finni Health?
As a Virtual Assistant at Finni Health, you will: the Virtual Assistant will manage key inboxes, support executive-level communication, and assist with the onboarding experience for new practice owners. This role involves creating and maintaining trackers, scheduling meetings, and identifying process improvements..
Is the Virtual Assistant position at Finni Health remote?
The Virtual Assistant position at Finni Health is based in Philippines, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Virtual Assistant position at Finni Health?
You can apply for the Virtual Assistant position at Finni Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.