About this role
Company Description
Filmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management.
Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:
- To oversee the management of the day to day activities of the cinemas.
- To support the business manager in driving daily retail profitability by maximising RPH & minimising shrinkage and wastage.
- To pro-actively manage operational costs on a day-to-day basis. Support the business manager in the effective management of controllable costs, third party contractors and team members.
- To plan, perform and manage operational tasks within the cinema.
- To continually give feedback to the business manager and colleagues’ ways in which Cinema Operations could be improved and to always champion the needs of the guest and team members
- To maximise the performance of all employees by team work, motivation and effective coaching and performance management.
- Undertaking administrative tasks, setting shift rotas and organizing staff renumeration.
- To propose and prepare in conjunction with the filmbooking department, performance schedule plan to meet business plan objectives.
- To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage.
- Ensure the cinemas meets set audience targets each week/period.
Qualifications
- Minimum of 3 years in operations management at a supervisory level (retail experience preferred)
- Excellent customer relationship and management
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
- He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation.
- Must have a deep understanding of Health and Safety
- Excellent report writing and presentation skills
- Good Microsoft Office, excel and power point usage
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills
Other facts
About Filmhouse Cinema
Filmhouse is a world-class, three-screen independent cinema based in Edinburgh, Scotland. Since its inception, Filmhouse has been the home of the Edinburgh International Film Festival and has been host to many fantastic screenings and events as part of the festival. The two organisations have always worked closely together, and this arrangement was formalised in 2010 with the formation of the Centre for the Moving Image (CMI), a registered charity which incorporates Filmhouse and EIFF. From 4 Apr 2014, the CMI has also been very proud to operate the Belmont Filmhouse in Aberdeen.
What you'll do
- The Cinema Manager is responsible for overseeing the day-to-day activities of the cinemas and supporting the business manager in driving retail profitability. This includes managing operational costs, planning tasks, and maximizing employee performance.
Ready to join Filmhouse Cinema?
Take the next step in your career journey