About this role
Proposed Interview Date: Wednesday 18 February 2026
Closing Date: Sunday 8 February 2026
Contract Type: Permanent
Salary: FC3 £24,740.74 to £25,885.80 pro rata.
Working Pattern:18 hours per week
Location: Based in Lindsay House in Lumphinnans but will be expected to cover in other units in Fife,
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.
Job Details
This is a support assistant role providing a professional focussed business support service.
The role involves answering telephone calls, reception duties, cash handling, maintaining financial records, ordering goods and services, file management, printing, scanning, copying and mail handling.
The post is part time permanent (18 hours per week) and based in Lumphinnans.
The Person
Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent.
You should have experience of working in an office using current computer based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.
Key factors essential for this post are:
You should be a confident user of IT applications, showing ability to use packages effectively and efficiently.
You should be able to work as part of a team or on your own as required.
Experience of working in an office environment is essential for this role.
A working knowledge of a range of office services and procedures.
An ability to provide a regular and effective service.
Confident user of IT applications, showing ability to use packages effectively. Numerical skills.
Attention to detail.
Ability to maintain confidentiality demonstrating a confidential approach to work.
Problem solving skills.
Time management skills.
Flexible approach to work.
Organisational skills.
Customer Service/care skills with telephone, email and face to face enquiries.
Good Communication skills.
Confidentiality awareness is essential.
Relationship building skills.
Accuracy skills.
Experience and ability to maintain accurate records.
Interpersonal skills.
Team working skills.
Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Further Information
Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
Directorate Information - Council Department information
Social media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]
For further Information please contact: [email protected]
Other facts
About Fife Council
Fife Council is committed to making the Kingdom the best place to do business. Fife Council is the third largest local authority in Scotland. We employ approximately 18,000 people who provide 900 different services to over 366,900 people. The services we provide range from education, social work, housing, and community services to transportation, looking after the environment and developing the economy.
Please ensure that you follow our social media house rules, which support all those contributing to our page: https://www.fife.gov.uk/home/social-media-accounts/social-media-house-rules
What you'll do
- The Support Assistant role involves providing a professional business support service, including answering calls, reception duties, cash handling, and maintaining financial records. Additional tasks include ordering goods and services, file management, and mail handling.
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