About the Opportunity

Job Description

Title:  Senior Manager- Business Controls Testing

Department: Global Risk

Location: Gurgaon, India

Level: 6

We are proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you are part of something bigger.

Department Description

This role is part of Business Control Testing which is supporting and advising businesses in achieving their risk and regulatory objectives. This team operates globally within our Global Platform Solutions and Investment Solutions & Services Businesses’. The function provides proactive control support and guidance to management and staff across business and operational areas, to ensure that risks are effectively managed with effective controls in accordance with the enterprise-wide risk management framework. 

Investment Solutions & Services Business (IS&S) comprises of the Asset Management and Distribution arms of Fidelity International operating globally outside of the US. The business is built on our investment and distribution expertise for wholesale and institutional clients and a service platform that allows clients to choose the parts of our value chain that are more valuable to them. The business is focused on providing the best and most innovative investment services and products and first line risk play a vital role here. 

The Global Platform Solutions business ensures that we bring our global scale and knowledge together so that we may connect our distribution businesses globally, while remaining sensitive to regional and local requirements. Fidelity Workplace Investing (WI) offers investment & administration services for corporate pension schemes globally. Personal Investing and Platforms businesses operate in the UK, Germany, Japan, Hong Kong and Taiwan. Fidelity Personal Investing (PI) offers a guidance service to customers who wish to invest directly with Fidelity (without a financial adviser or broker) while Fidelity's Platform services allows customers to invest through a financial adviser or broker, with the latter being the customer that Fidelity's Platform business deals with.

Purpose of the Role

The purpose of the Senior Manager role is to provide Business Controls Testing and review support to ISS and GPS areas globally.

• Independent internal controls testing for design adequacy and operating effectiveness
• Controls testing support to Special Project as per Business requirements
• Pro-active, insightful and robust risk identification, control deficiencies, review and challenge based on internal and external insight
• Meaningful key stakeholder engagement across the business, including Group Risk, Group Compliance and Audit
• Striving for continuous improvement and standardisation, becoming an advocate for the adoption of risk management best practice
• Taking the lead from a risk management perspective in a change environment supporting the reduction in the risk profile of the firm

Key Responsibilities

• Lead annual control testing and other Assurance planning activities
• Know People manager skills and team handling dynamics
• Lead and complete thorough walkthrough and ensures the controls testing results are documented within the work papers are clear, concise and factually supported by an evidence
• Exhibit credible challenge and evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls while maintaining professional independence throughout the testing engagement
• Guide risk managers and oversee the completion of controls testing program year on year
• Define controls testing schedule and complete controls testing as per the requirement and monitor progress
• Maintain good knowledge of business areas
• Document issues/ gaps identified during testing and action needed to mitigate the open risk, discuss agree findings with BU and monitoring activities
• Present testing objective, scope, and results to senior management, clearly articulating the potential impact control gaps in a professional and proficient manner
• Identify training opportunities within business to improve risk and control knowledge and lead sessions on control education and awareness.
• Provide meaningful and value-add control reporting to the regional committees , risk forums and senior management which includes communication on the status of key controls , their respective remediation programs in the business and regulatory initiatives.
• Proactively challenge existing practices and recommend solutions in consideration of good customer outcomes
• Conduct active read across of issues, events and build standardisation and consistency in approach and outputs
• Support the business areas in the preparation for internal and external audits
• Provide regular coaching and feedback to help employees meet business objectives and enhance individual performance.

Skills and Experience

• Strong Operational Risk Management experience
• Controls Testing assurance experience
• Strong detail focus, analytical and problem-solving skills.
• Good report writing and presentation skills.
• Communicates with influence and is comfortable engaging at all levels of the organisation.
• Proven experience of leading process, systems and controls reviews 
• Experience of a wide range of business areas especially ISS and an understanding of the end-to-end customer journey and impacts
• Acts with integrity.
• Demonstrates resilience, adaptability and good judgement.
• Works collaboratively and leverages individual talents in support of company practices and goals.
• Exhibits personal responsibility and accountability to maintain high standards by continually seeking opportunities to increase efficiency and quality of existing work processes, methods, and systems.
• Ability to be proactive and work independently including self-development to keep up to date with emerging financial crime threats and regulatory requirements; 
• Strong customer focus
• Experience of leading areas from planning to reporting
• A confident leader able to make decisions consistent with Fidelity’s core beliefs.
• Promote a climate that fosters learning , new ideas and unconventional approaches

Feel rewarded!

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.