About the Opportunity

Job Description

Title Manager - Client Reporting Solutions

Level 5

Location Gurugram (India)

Department ISS - Distribution

Team Global Client Reporting

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

About Fidelity International

Fidelity International offers investment solutions and services and retirement expertise to more than 2.87 million customers globally. As a privately held, purpose-driven firm, we think generationally and invest for the long term.

About the Team – Global Client Reporting

Global Client Reporting produces high-quality financial and investment reports that provide clients with clear insight into fund performance, composition, and strategy. Our ambition is to deliver a reporting experience that is Client-centric, Efficient & Scalable and Insight-driven; enabled by centralised reporting SMEs

We operate as a single global team with a diverse talent base, united by our commitment to excellence and continuous improvement.

Purpose of the Role

The Client Reporting Solutions Manager will support the overall governance, operational readiness, and change initiatives within Global Client Reporting. This role partners closely with the Client Reporting Solutions Lead and global stakeholders to strengthen controls, deliver reporting transformation, and ensure a high-quality client experience.

Key Responsibilities:

Change, Transformation & Insights

• Partner with the Client Reporting Solutions Lead to deliver reporting change projects with technology and Operations teams.
• Analyse complex reporting requirements and assess impacts on operational processes.
• Identify opportunities for process improvement and automation to drive efficiency.
• Ideate new ways of continuous improvements in day-to-day job.
• Provide high-quality management reporting and performance insights for senior leadership.

Risk, Governance & Controls

• Support the client reporting control environment, including risk assessment and data oversight activities.
• Contribute to governance forums, internal audits, controls testing, compliance reviews, due diligence requests, and RFP responses.
• Coordinate with broader stakeholders and colleagues globally to ensure compliance monitoring activities are executed effectively.

Operational Delivery

• Support report preparation and delivery for Europe, UK, and APAC, ensuring accuracy and timeliness.
• Own assigned reporting tasks and monitor workflow inboxes to ensure relevant queries are actioned promptly.
• Maintain and enhance procedures, ensuring documentation remains comprehensive and current.

Skills & Experience Required

Technical Expertise

• Strong understanding of financial instruments, investment funds, and market concepts. Client Reporting experience will be an added advantage.
• Proficiency in reporting data, data derivations, and data governance.

• Advanced MS Excel and strong MS PowerPoint capabilities; including ability to develop clear, concise & compelling story lines for senior management.

• Analytical mindset with strong problem-solving skills.

Professional Attributes

• Experience working within global teams and cross-functional environments.
• Strong relationship management and influencing skills.
• Excellent verbal and written communication with the ability to learn & listen.
• Proven ability to prioritise, multi-task with a strong attention to detail.
• Demonstrated project management and delivery capability.
• Proactive, collaborative, and committed to continuous improvement.
• Self-motivated with an eagerness to learn and a positive work ethic.
• Strong project management background, ideally with experience in transformation or operating model redesign.
• High degree of accountability, ownership, and execution discipline.
• Ability to influence and challenge constructively, driving alignment across senior stakeholders.

Experience and Qualification

• Any Master’s degree; MBA with Engineering background.
• Minimum 10 years’ experience with 8+ years in Funds / Investment Banking domain.

Why Fidelity?

• Global exposure and cross-regional collaboration
• Opportunities for learning, development, and progression
• Culture of innovation, inclusion, and client-centricity
• Competitive benefits and long-term career pathway

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.