Summary
Location
Gurgaon
Type
full-time
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About this role
About the Opportunity
Job Type: PermanentApplication Deadline: 24 January 2026Job Description
Title Assistant Manager - GC Systems Functional Admin
Department General Counsel Shared Services
Location India
Reports To Senior Manager, GC Systems Functional Admin
Level Grade 4
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our General Counsel Shared Services team and feel like you’re part of something bigger.
About your team
General Counsel (GC) is a trusted advisor to all parts of Fidelity International Limited (“FIL”), providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. GC Shared Services function (GCSS) is a global centre of expertise currently in Dalian and India, providing operational support and services to the General Counsel function. GCSS Functional administration team (FA team) provides first line business support & manage the functional administration activities for various GC owned systems.
About your role
Join the GCSS Functional Admin Team to play a pivotal role in functional administration and systems support for GC-owned technology platforms. This dynamic techno-functional role combines technical expertise—providing first-line support for cloud-based, SaaS systems and internally built AI/ML-enabled systems—with deep functional knowledge in Risk Management, Compliance, and Audit issue management. Responsibilities include supporting internal business users by resolving queries, fulfilling work requests, managing access and functional data elements, and performing periodic maintenance. You’ll collaborate closely with product owners, business teams, vendors, and internal technology teams to drive daily priorities. Beyond day-to-day administration, you’ll contribute in standard platform changes by resetting configurations, applying changes via admin consoles, conducting UAT, and performing production health checks.
Key responsibilities:
Provide user support and resolve issues for GC-owned technology platforms.
Collaborate with the Product Owners, Vendors and internal technology teams.
Implement changes, perform UAT for vendor and tech updates, and conduct system health checks.
Manage access provisioning with a strong focus on system and license utilization.
Engage with stakeholders to offer guidance and system support.
Learn and contribute to other GC systems managed by the Functional Admin team
Deliver governance, oversight, and execution of functional admin tasks.
Skillsets required
About 7+ years of experience working with systems support, business analysis or in change management, collaborating closely with both business and technology teams, having the following skillsets:
Technical high level understanding of large IT systems including Cloud, SAS or on-prem systems.
Functional and business mindset with the ability to learn Risk and Compliance domains, coupled with excellent communication skills and a focus on continuous improvement.
Collaborative team player with exceptional stakeholder management capabilities, while being proactive, self-motivated, goal-oriented, adaptable, and comfortable working in ambiguous environments.
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Other facts
About Fidelity International
Fidelity International offers investment solutions and services and retirement expertise to more than 2.9 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $893.2 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals.
Our Global Platform solutions business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $625.4 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
*Data as of 31 December 2024.
What you'll do
- The role involves providing user support and resolving issues for GC-owned technology platforms while collaborating with product owners and internal technology teams. Additionally, responsibilities include implementing changes, performing user acceptance testing, and conducting system health checks.
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