Job DetailsJob Location: Clarks Summit, PA 18411Position Type: Full TimeWho We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.
Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 4,100 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners.
Job Description:We are looking for a highly motivated and customer-oriented individual to join our team in our Abington Branch. In this role, you will perform a variety of duties that support the customer sales and service functions of our branch. You will be responsible for assisting customers with their transactions, coordinating work within the branch, and ensuring efficient communication across departments.
This is a dynamic role that requires flexibility based on the branch's customer volume and service needs. Come work for one of the top community banks in the country! Our Fidelity Bankers work to provide clients with the very best experience, whether completing a simple transaction, or having a more in-depth consultative discussion. Personal Bankers assist clients with a variety of banking needs like opening new accounts, educating them on products and services, and demonstrating the ease-of-use of mobile and digital banking tools, while working to achieve established customer service and sales objectives. Our most successful bankers truly care about people, are technically adept, and like to be an active part of a team. The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker.
Key Responsibilities:
Customer Sales and Service Support:
Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values.
Engage with customers to identify their financial needs and make appropriate product recommendations.
Assist customers in achieving their financial goals through consultative conversations.
Foster relationships with existing customers to identify cross-selling opportunities and support customer retention and growth.
Provide direct service on deposit products and services, including completing necessary documentation and performing point-of-sale processing.
Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth.
What you'll do
The Personal Banker will provide customer sales and service support, engaging with customers to identify their financial needs and making appropriate product recommendations. They will assist customers with transactions, coordinate work within the branch, and ensure efficient communication across departments.
About Fidelity Bank
Fidelity Bank has over 123 years of exceeding its clients' expectations with engaging and client-focused employees who listen, understand, and recommend the products and services that best suit YOU. The team of Fidelity Bankers focuses on serving as trusted financial advisors to its clients and acting as a financial partner for your family or business.
Headquartered in Northeastern Pennsylvania, Fidelity Bank has 21 branch offices throughout the Scranton/Wilkes-Barre area and the Lehigh Valley, as well as full-service Trust & Investment divisions, a dedicated Mortgage Center, a complete line of business and commercial banking products and services, and 24 hour a day, 7 day a week accessibility.
Member FDIC. Equal Housing Lender. SBA Preferred Lender.
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Frequently Asked Questions
What does a Personal Banker: Abington Branch do at Fidelity Bank?
As a Personal Banker: Abington Branch at Fidelity Bank, you will: the Personal Banker will provide customer sales and service support, engaging with customers to identify their financial needs and making appropriate product recommendations. They will assist customers with transactions, coordinate work within the branch, and ensure efficient communication across departments..
Is the Personal Banker: Abington Branch position at Fidelity Bank remote?
The Personal Banker: Abington Branch position at Fidelity Bank is based in Clarks Summit, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Personal Banker: Abington Branch position at Fidelity Bank?
You can apply for the Personal Banker: Abington Branch position at Fidelity Bankdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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