Business Applications & Reporting Specialist
full-time•Scranton
About this role
Job DetailsJob Location: Scranton, PA 18503Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%Job Shift: DayJob Category: Information TechnologyWho We Are:
Founded in 1902, Fidelity Bank has grown to meet the expanding financial needs of the communities it serves. Recognized both regionally and nationally for its exceptional client experiences, Fidelity Bank is an industry leader, embracing technology and continuously adding new products to best serve its clients.
Why Work at Fidelity?
For over 10 years, Fidelity Bank has been ranked as one of the area’s best banks by local and national publications. In addition, we have also been recognized as one of the best places to work! Part of our vision is to be the best bank for the community. In 2025, our bankers served over 4,100 hours of volunteer time and donated over $1.6 million to non-profit organizations within our markets. We are looking to hire top talent that will join our efforts to serve our community partners.
Job Description:Fidelity Bank is seeking a highly skilled Business Applications and Reporting Specialist to join our Information Technology Department. The ideal candidate is an effective communicator and collaborator with strong analytical abilities, exceptional attention to detail, and experience evaluating complex business processes, mapping workflows, and designing future‑state improvements. This role requires proficiency in Microsoft Office Suite, Power Platform (or similar automation tools), SharePoint, Teams, Copilot, Visio, IBM Cognos Analytics, Hyland OnBase, and project management software such as Asana. Any familiarity in banking systems, finance, marketing platforms, and CRMs is considered a plus. Candidates should be comfortable working with emerging technologies and AI tools to enhance efficiency and decision‑making. Experience with Fiserv or other core banking applications and Six Sigma or similar process improvement training is highly preferred.
What you'll do
- The Business Applications and Reporting Specialist will evaluate complex business processes, map workflows, and design future-state improvements. This role requires collaboration with various teams to enhance efficiency and decision-making.
About Fidelity Bank
Fidelity Bank has over 123 years of exceeding its clients' expectations with engaging and client-focused employees who listen, understand, and recommend the products and services that best suit YOU. The team of Fidelity Bankers focuses on serving as trusted financial advisors to its clients and acting as a financial partner for your family or business.
Headquartered in Northeastern Pennsylvania, Fidelity Bank has 21 branch offices throughout the Scranton/Wilkes-Barre area and the Lehigh Valley, as well as full-service Trust & Investment divisions, a dedicated Mortgage Center, a complete line of business and commercial banking products and services, and 24 hour a day, 7 day a week accessibility.
Member FDIC. Equal Housing Lender. SBA Preferred Lender.
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Frequently Asked Questions
What does a Business Applications & Reporting Specialist do at Fidelity Bank?
As a Business Applications & Reporting Specialist at Fidelity Bank, you will: the Business Applications and Reporting Specialist will evaluate complex business processes, map workflows, and design future-state improvements. This role requires collaboration with various teams to enhance efficiency and decision-making..
Is the Business Applications & Reporting Specialist position at Fidelity Bank remote?
The Business Applications & Reporting Specialist position at Fidelity Bank is based in Scranton, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Business Applications & Reporting Specialist position at Fidelity Bank?
You can apply for the Business Applications & Reporting Specialist position at Fidelity Bankdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.