Job Overview
We are seeking a strategic and relationship-driven National Accounts & Multi-Unit Leader to drive growth, retention, and performance across key national and regional multi-unit foodservice customers. This senior-level, customer-facing role is responsible for expanding and managing the national and chain account portfolio, leading new account development, contract negotiations, onboarding, and long-term account management, while partnering closely with internal teams to ensure operational alignment, service excellence, and profitable growth.
Key Responsibilities
National Accounts & Multi-Unit Sales
- Identify, target, and secure new national and regional multi-unit foodservice accounts within a foodservice distribution environment
- Lead contract negotiations, pricing strategy, and long-term account planning tailored to customer needs
- Manage senior-level relationships across procurement, operations, and executive stakeholders
- Drive revenue growth, product penetration, and margin performance across assigned accounts
- Conduct regular business reviews to evaluate performance, service levels, and growth opportunities
Execution & Cross-Functional Partnership
- Oversee onboarding and implementation of new national and chain accounts, including pricing, order guides, and operational setup
- Partner cross-functionally with Operations, Supply Chain, Merchandising, and Customer Support to ensure consistent execution and service excellence
- Act as a liaison between customers and internal teams to resolve issues and maintain alignment
Leadership, Reporting & Market Insight
- Collaborate with internal sales support and enablement resources to support account execution and customer success
- Analyze sales data, pipeline activity, and market trends to inform national account strategy and priorities
- Monitor competitive landscape and customer dynamics to identify risks and opportunities
Required Qualifications
- 8+ years of experience managing national and/or multi-unit foodservice accounts within a foodservice distribution environment
- Proven success driving revenue growth and managing margin and profitability across complex customer portfolios
- Strong expertise in pricing strategy, contract negotiation, and national account structures
- Ability to build and maintain trusted relationships with senior and executive-level customer stakeholders
- Experience working cross-functionally within a distribution or supply chain-driven organization
- Proficiency with CRM systems and standard sales reporting tools
- Willingness to travel regularly as required
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, or a related field
- Experience supporting national restaurant chains or multi-unit restaurant groups
- Background with broadline or specialty foodservice distributors
- Exposure to enterprise-level customer onboarding and implementation
Why This Role
This is a high-impact opportunity for a senior national account professional to influence strategy, build scalable customer partnerships, and support long-term growth within a dynamic, expanding organization.
Ferraro Foods is an equal-opportunity employer.