Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking a detail-oriented and customer-focused Facilities Coordinator/Call Operator to support daily facility operations and provide call-routing services for our main company phone line. This role requires a proactive professional with strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the primary contact for escalated facility issues and emergencies.
• Greet and receive visitors and vendors, ensuring all security procedures are followed.
• Answer main lobby calls and route them to the appropriate personnel or provide general assistance.
• Coordinate activities with external vendors and contractors.
• Collaborate with other departments to support strategic initiatives and projects.
• Utilize facilities management software and reporting tools.
• Ensure compliance with safety regulations, company policies, and operational standards.

Qualifications

• Minimum of 3 years of experience in a customer-facing role is preferred.
• Proficiency in facilities management software and reporting tools is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of safety regulations and compliance requirements.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information