About this role
Job Posting:
We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.
Ferguson is currently seeking the right individual to fill an immediate need for an Appliances Installation Coordinator.
Schedule/Hours: Monday–Friday, 8-hour shift between 8:30 a.m. and 5:00 p.m., with overtime as needed.
Pay Rate: Starting at $22 an hour and up based on experience.
Responsibilities
Proactively develop and maintain relationships with an assigned customer base, including key accounts and ensuring their satisfaction with our products and services
Collaborate with sales teams to understand the customer requirements
Review and modify work orders for accuracy of scope, clarity, required dates, customer contact information and product availability
Contact customer for scheduling of events: pre-site, delivery and installation
Update Installation Calendar with pertinent job condition
Track and record number of installations by product type
Receive pre-site notes, exit checklist, change orders, pictures and invoices for storage, and processing customer advocacy; Provide formal and final pricing to customer for services requested; Point of contact for questions, concerns, and/or complaints
Write credit memos and sales orders as needed for returns and rescheduled appointments
Qualifications
Prior installation coordinating experience is strongly preferred
Ability to apply expert level product and installation knowledge
Ability to organize and prioritize work and communicate effectively
Ability to develop and maintain positive relationship with both internal and external customers
Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$15.00 - $29.19-
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Other facts
About FERGUSON
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries. We are proud to provide world-class products and services to a customer base that is as vast and varied as our inventory. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale, expertise and solutions to provide peace of mind. Ferguson is part of Ferguson Enterprises Inc., which has approximately 35,000 associates across 1,700 locations and serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
What you'll do
- The Appliances Installation Coordinator is responsible for developing and maintaining relationships with customers, ensuring satisfaction with products and services. They will also collaborate with sales teams, manage work orders, and handle scheduling and documentation for installations.
Ready to join FERGUSON?
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