FP
Customer Service Representative
full-time•Elmira
About this role
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you’ll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
- 5-day work week.
- Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles.
- Maintain relationships with coworkers and customers
- Arrange vehicle pickups from customer homes and businesses.
- Mark and ring out parts
- Load or Unload parts operating a forklift
- Maintain awareness of inventory levels and top sales parts
- Open communication with supervisors to maintain site-specific needs.
What We Offer:
- Competitive Compensation: Attractive earnings with growth potential.
- Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
- Work-Life Balance: Enjoy a stable day shift schedule
- Professional Development: Opportunities for advancement in a growing company.
- Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let’s revitalize the way the world views automotive recycling!
What you'll do
- As a Customer Service Representative, you will assist customers with their accounts, orders, and discrepancies. You will also handle incoming calls and arrange vehicle pickups.
About Fenix Parts Inc
Fenix Parts is a leading recycler and reseller of original equipment manufacturer automotive products in the United States. The Fenix companies currently operate from over 30 locations with decades of experience.
Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems reclaimed from damaged, totaled or low value vehicles.
Ready to join Fenix Parts Inc?
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Frequently Asked Questions
What does a Customer Service Representative do at Fenix Parts Inc?
As a Customer Service Representative at Fenix Parts Inc, you will: as a Customer Service Representative, you will assist customers with their accounts, orders, and discrepancies. You will also handle incoming calls and arrange vehicle pickups..
Is the Customer Service Representative position at Fenix Parts Inc remote?
The Customer Service Representative position at Fenix Parts Inc is based in Elmira, New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Service Representative position at Fenix Parts Inc?
You can apply for the Customer Service Representative position at Fenix Parts Incdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.