About this role
Description
About the Role
We are seeking a skilled ERP System Administrator to support, enhance, and maintain our Infor M3 ERP environment. This role will play a key part in a new ERP implementation, ensuring the system is configured effectively and positioned for long-term stability and growth. The ideal candidate is proactive, analytical, and comfortable working in a highly collaborative, fully remote environment.
Location: Remote (U.S.-based)
Employment Type: Full-Time
Pay Range: $65k-$85k DOE
Key Responsibilities
- Install, configure, upgrade, and maintain ERP applications, databases, middleware, and infrastructure (on-prem, cloud, or hybrid).
- Monitor system performance and availability; troubleshoot and resolve issues in a timely manner, including periodic on-call support.
- Administer ERP security, including user provisioning, RBAC, SoD controls, audit logs, and regulatory compliance (SOX, GDPR, etc.).
- Support and maintain integrations with other business systems (CRM, WMS, MES, BI, e-commerce, APIs, EDI, etc.).
- Partner with business and functional teams to configure workflows, rules, fields, dashboards, and reports.
- Provide Tier 2/3 user support, including root-cause analysis and training as needed.
- Coordinate with external vendors and consultants for updates, maintenance, and issue resolution.
- Participate in ERP projects such as module rollouts, cloud migrations, upgrades, data conversions, and automation initiatives.
- Maintain accurate system documentation, configuration records, and knowledge base content.
- Review system performance metrics and recommend improvements.
- Follow and enforce change management processes for all system updates.
- Manage monthly and bi-annual ERP vendor enhancement releases
Requirements
Required Qualifications
- Bachelor’s degree in IT, Computer Science, Business Information Systems, or equivalent experience.
- 3–7+ years of hands-on ERP administration experience.
- Experience supporting at least one major ERP system (SAP, Oracle, Dynamics 365, Infor, Epicor, NetSuite, IFS, etc.).
- Ability to write intermediate SQL queries.
- Experience with ERP security, user access, and compliance controls.
- Familiarity with cloud platforms (Azure, AWS, OCI, or GCP).
- Strong troubleshooting skills in complex, integrated environments.
Preferred Qualifications
- Experience with reporting tools (Power BI, SSRS, Crystal Reports, SAP Analytics Cloud, etc.).
- Knowledge of scripting and automation (PowerShell, Python, SQL stored procedures, REST APIs).
- Participation in ERP implementations, upgrades, or cloud migrations.
Technical Skills
- ERP administration (Infor M3 preferred)
- SQL & database management
- Windows/Linux system administration
- Cloud infrastructure fundamentals
- Integration technologies (APIs, web services, middleware)
Core Competencies
- Strong problem-solving and analytical abilities
- Effective written and verbal communication
- Customer service mindset
- Strategic and critical thinking
- Adaptability and dependability in a dynamic environment
- Team collaboration and professionalism
- High attention to quality, detail, and documentation
Other facts
About Fencing Supply Group Acquisition LLC
Fencing Supply Group was formed by The Sterling Group to focus on building a group of industry-leading, distributors and manufacturers of fence and outdoor living products. FSG businesses primarily serve professional contractors who provide new, improvement, repair, and access control services across residential, industrial, commercial, and infrastructure end markets. The FSG model combines local relationships, service, and expertise with national scale and resources to benefit customers, employees, and suppliers. Current FSG companies include ADC Manufacturing, Atlantic Fence Supply, B & B Wholesale Fence, Binford Supply, Capitol Wholesale Fence, Cedar Supply, Fence & Deck Supply, Fence Supply Inc., Hartford Fence Supply, Merchants Metals, Pro Access Systems, Sharon Fence Distributors, Specialty Fence Wholesalers - Jacksonville, and Vinyl by Design, which collectively operate over 80 branches in more than 50 states.
What you'll do
- This role involves installing, configuring, upgrading, and maintaining ERP applications, databases, and infrastructure while monitoring system performance and resolving issues, including periodic on-call support. Responsibilities also include administering ERP security, supporting integrations with other business systems, and partnering with functional teams to configure system elements like workflows and reports.
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