HR Coordinator

HR Coordinator

Benefits & LOA

Human Resources

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Job Description

The HR Coordinator – Benefits & Leave of Absence (LOA) supports the administration, coordination, and execution of employee benefits and leave programs. This role requires a detail-oriented, highly motivated individual who enjoys working collaboratively, learning new skills, and contributing to positive employee experience. The successful candidate will play a key role in ensuring accurate benefits administration, regulatory compliance, and exceptional customer service for employees.

Specific Responsibilities

Benefit Administration

·         Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, and wellness plans.

·         Coordinate and support annual open enrollment planning, communications, and execution.

·         Assist in managing relationships with benefit vendors and broker partners.

·         Ensure accurate benefits eligibility tracking, enrollment, and system updates.

·         Respond to employee benefits inquiries, claims issues, and escalations in a timely and professional manner.

·         Maintain up-to-date benefits documentation, policies, and plan summaries.

·         Review and process vendor invoices to ensure accurate billing and timely payment.

Leave of Absence (LOA) Support

·         Receive, review, and log employees leave requests (FMLA, medical, parental, etc.).

·         Perform data entry and maintain confidential electronic and physical leave records.

·         Track and code documentation using HR system (e.g., ADP Workforce Now).

·         Prepare and distribute standard leave forms and correspondence.

·         Assist in verifying leave eligibility by reviewing submitted documents.

·         Support payroll coordination by ensuring proper leave coding and status updates.

·         File and organize medical certifications and leave-related paperwork.

·         Provide basic administrative support

Compliance & Regulatory Support

·         Preparing and file required compliance reports and disclosures.

·         Conduct internal compliance audits and assist with risk assessments.

·         Maintain records for audits, inspections, and regulatory inquiries.

·         Complete HCSO monthly audits and reporting requirements.

Data Management & Reporting

·         Maintain accurate benefits, leave, and compliance data within HRIS and related systems.

·         Generate reports for leadership, audits, and regulatory filings.

·         Ensure confidentiality and security of employee data in accordance with privacy standards.

Additional Duties

·         Participate in cross-functional HR projects, workforce analytics, data reporting, and organizational initiatives.

·         Collaborate with the HR team to support management efforts and organizational effectiveness.

·         Perform additional duties as assigned.

Minimum Requirements and Qualifications

·         Associate degree in Human Resources, Business Administration, or a related field required.

·         Minimum of 3 years of experience in HR, benefits administration, or leave management.

·         Strong attention to detail, organizational, and time-management skills.

·         Ability to handle sensitive and confidential information with discretion.

·         Proficiency with HRIS systems and Microsoft Office (Excel, Word, Outlook).

·         Accuracy in data handling

·         Professional written and verbal communication

·         Ability to manage repetitive tasks efficiently.

Additional Information:

Reports to: HR Director

Job Type: Full-time

Work Schedule: Hybrid

FLSA Status: Exempt

Salary Range - $70000 - $80,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “[email protected]”.

IMP NOTE: Job responsibilities are subject to change according to program requirements