Vice President of Operations

Overview

Lead With Purpose. Transform Lives. Shape the Future of Non‑Profit Senior Living.

At our faith‑based, mission‑driven senior living organization, we believe every resident deserves a place where they can thrive and every employee deserves a leader who inspires excellence. If you are a strategic, people‑centered operations executive with a passion for elevating experiences for seniors, families, and staff, this is your opportunity to make a lasting impact.

If you are a strategic, mission-driven leader seeking to make a meaningful impact through servant leadership, we invite you to explore the opportunity to join us as Vice President of Operations at our Surprise location.

Ready to Lead With Purpose?

Bring your heart for service and your operational leadership to a place where your work makes a difference every day.

Responsibilities

What Your Responsibilities Will Be

As a key executive leader, you will guide operational excellence across multiple senior living communities, ensuring that every decision reflects our mission, values, and commitment to Christ‑centered service.

Operational & Strategic Leadership

• Provide campus-wide leadership across Independent Living, Assisted Living, Memory Care, and Subsidized Housing.
• Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance.
• Build systems, teams, and processes that support long‑term growth and mission impact.

Financial & Stewardship Excellence

• Lead budgeting, forecasting, and financial performance for assigned communities.
• Oversee capital planning and stewardship of physical assets in alignment with responsible non-profit management.
• Use data, KPIs, and strategic insight to guide operations and financial decision‑making.

Sales‑First, Mission‑Driven Culture

• Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture.
• Partner with Sales & Marketing to ensure operational readiness that supports timely move‑in and exceptional first impressions.
• Ensure every resident and family interaction reflects warmth, compassion, and excellence.

Regulatory Compliance & Quality Assurance

• Maintain compliance with all state regulations, licensing standards, and audit expectations.
• Drive continuous quality improvement and proactive risk management.

People Leadership, Coaching, & Culture Building

• Lead 7–8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission.
• Mentor and develop emerging leaders for future roles.
• Model grace, professionalism, and Christian values in leadership practice.

Community & Mission Engagement

• Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization.
• Build positive relationships with residents, families, churches, vendors, and partners.

Qualifications

What We Will Need From You

We are seeking a leader who shares our heart for service and our commitment to Christian‑centered care.

Experience & Technical Strength

• 10+ years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred).
• Proven success in improving operations, strengthening financial performance, and supporting occupancy growth.
• Strong knowledge of senior living regulations and best practices.

Leadership & Personal Qualities

• A servant‑leader guided by Christian values of compassion, humility, and integrity.
• A strategic thinker who inspires teams and builds strong, mission‑aligned cultures.
• A confident communicator able to lead through change and communicate with clarity.
• A mentor who enjoys developing leaders and supporting their growth.

Competencies That Support Success

• Financial and analytical acumen
• Operational execution and process improvement
• Staff development and coaching
• Crisis management and regulatory readiness
• Relationship‑building and community engagement

Why You Will Love Working With Us

• A deeply rooted Christian mission centered on service and compassion
• An opportunity to make a real impact on the lives of seniors and families
• A collaborative and supportive executive leadership team
• A purpose‑driven culture that values people, excellence, and spiritual alignment
• The ability to lead meaningful work that honors God and uplifts others

What we Offer:

• Robust Insurance Coverage – Medical, dental, and vision plans tailored to your needs.
• Generous Paid Time Off (PTO) – Designed to support work-life balance and meaningful time away from work.
• 403(b) Retirement Plan – With company matching to support your long-term financial goals.
• Company-Paid Life Insurance – $15,000 coverage, with the option to purchase additional protection.
• Employee Assistance Program (EAP) – Confidential resources to support your well-being.

About Us:

Christian Care Management, Inc. is the corporate leadership organization behind Fellowship Square senior living communities, overseeing operations across all campuses in Arizona. With over 40 years of experience in nonprofit senior housing and healthcare, we are dedicated to enhancing the lives of older adults through faith-driven service, operational excellence, and compassionate care.

As the parent organization, Christian Care Management provides strategic leadership, innovation, and centralized support to ensure each campus delivers an exceptional living experience while upholding our mission and values. Our culture is grounded in integrity, collaboration, and a shared commitment to creating vibrant, purpose-filled communities for both residents and employees.

Christian Care Management, Inc. and Fellowship Square are proud to be Equal Opportunity Employers committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status. We believe that diversity enriches our mission and strengthens our ability to serve with compassion and excellence.